Pool & Beach Experience Leader, Assistant GM

Auberge Collection; Waimea/Kamuela (HI); On-site; USD 80,000 - 90,000; Full time

Job summary

Mauna Lani – Auberge Collection seeks an experienced leader to oversee Pool & Beach operations, driving exceptional guest experiences in a luxury resort setting on Hawaii's Kohala Coast.

The role requires at least three years of F&B management, proven profitability, and strong financial acumen, with duties spanning service delivery, training, quality monitoring, and revenue enhancement.

Qualifications

• Three years’ experience in managing food and beverage operations.
• Experience driving a profitable operation and managing F&B teams.
• Experience executing events in a variety of settings with attention to detail.
• Aptitude for financial management, financial reports and analysis.
• Strong communication skills.

Responsibilities

• Plan and execute all aspects of service delivery and oversee day-to-day operations.
• Ensure high standards are maintained by providing ongoing training, coaching, and guidance.
• Monitor and assess quality, service, and guest satisfaction trends and make adjustments accordingly.
• Initiate and implement marketing strategies and up-selling techniques to promote satisfaction and maximize overall revenue.
• Maintain and champion the Auberge Resorts Collection culture.

Skills

Food & Beverage management

Leadership

Financial analysis

Staff training & development

Job description

Mauna Lani – Auberge Collection seeks an experienced leader to oversee Pool & Beach operations, driving exceptional guest experiences in a luxury resort setting on Hawaii's Kohala Coast.

The role requires at least three years of F&B management, proven profitability, and strong financial acumen, with duties spanning service delivery, training, quality monitoring, and revenue enhancement.