Pool Attendant (Part-Time Temporary) arrow_forward

Wind Creek; Montgomery (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Pool Attendant to ensure a clean and welcoming pool environment for guests. This seasonal role involves greeting guests, maintaining cleanliness, and providing excellent customer service. Ideal candidates will possess strong communication skills and a friendly demeanor, ensuring guests feel valued and comfortable. Join a vibrant team that emphasizes fun, safety, and customer satisfaction, while enjoying the dynamic atmosphere of a hospitality environment. If you thrive in a fast-paced setting and love working with people, this opportunity is perfect for you!

Qualifications

• Must possess excellent communication skills and customer service skills.
• Must be detail-oriented and able to work in a fast-paced environment.

Responsibilities

• Maintain cleanliness and sanitation of the pool area.
• Assist guests with towel distribution and lounge chair setup.
• Monitor wet areas for guest safety and enforce pool rules.

Skills

Communication Skills

Customer Service Skills

Detail-Oriented

Multi-tasking

Swimming Proficiency

Education

High School Diploma or GED

Job description

Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender, or religious orientation. Drug-Free Workplace Policy.

Complaints about the recruitment or selection process for employment should be directed in writing to the office of the President and CEO of Wind Creek Hospitality Authority.

Description

Job Overview: 8am-4:30pm and 1:30pm-10pm (Shift subject to change based on business needs)

The Pool Attendant is responsible for maintaining the cleanliness and sanitation of the pool area. Includes greeting all guests, maintaining cleanliness, ensuring guests are comfortable, assisting guests with towel and chair needs, stocking and preparing the pool for guests on a continuous basis. This is a seasonal position.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

1. Assist in the cabana rental process
2. Act as the Cabana Host for cabana rentals
3. Monitor wet areas for guest safety
4. Prepare cabanas for guests as needed
5. Assist guests with towel distribution and lounge chair setup
6. Maintain pool by performing necessary housekeeping duties (picking up towels, cups, and trash in all areas)
7. Control pool access to registered hotel guests
8. Uphold pool decor by maintaining the setup and cleanliness of the area
9. Properly open and close each shift according to Standard Operating Procedures
10. Work with other departments to ensure a high level of guest service
11. Maintain a working knowledge of Wind Creek offerings and special events
12. Respond to guest requests, complaints, or inquiries professionally, courteously, and promptly
13. Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction
14. Maintain a clean, safe, fully stocked, and well-organized work area
15. Develop the ability to work without constant direct supervision and remain at the assigned post for extended periods
16. Ensure maximum guest service and satisfaction are achieved and maintained
17. Maintain a positive attitude and contribute to a quality work environment
18. Attend, participate in, and support training and staff meetings regularly
19. Assist in all areas of the operation as requested by management
20. Communicate to management all occurrences involving staff or guests that require attention
21. Enforce pool rules
22. Administer pool closing during inclement weather and biohazard situations
23. Other duties and responsibilities as assigned

Job Requirements:

(please ensure you meet the listed requirements prior to applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Must be eighteen (18) years of age or older
• Must possess excellent communication skills
• Must be able to attain CPR certification
• Must be able to work outside in various and extreme conditions
• Must be able to lift 75 lbs
• Must be able to swim proficiently; swimming test may be administered
• Must successfully pass job interview, including a guest service audition
• Must demonstrate all aspects of hospitality, professionalism, prompt and courteous service, positive demeanor in stressful situations, and attention to detail at all times
• Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to reflect the needs of the facility
• Must be detail-oriented and able to multi-task
• Ability to be efficient and productive in a fast-paced environment
• Must have enthusiasm and excellent customer service skills
• Enjoy working with people and possess a friendly and outgoing personality
• Excellent communication and listening skills
• Must be a team player
• Willing to travel and participate in training as recommended or required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Willing to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to the office of the President and CEO of Wind Creek Hospitality.