Pool Attendant - Hotel Valley Ho

BENCHMARK; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Employee rates on hotel stays

Local discounts

Ongoing training and development opportunities

Job summary

BENCHMARK is seeking a dedicated individual for a role in Food and Beverage service at Hotel Valley Ho in Scottsdale, Arizona. The position require exceptional physical condition and a sincere desire to deliver outstanding service to guests at the pool area.

Key responsibilities include maintaining cleanliness around the pool, assisting bartenders, and providing guests with prompt service. Comprehensive benefits include health insurance, retirement plans, and wellness programs.

Qualifications

• Ability to lift moderate weights and be on feet for extended periods.
• Capable of carrying food and beverages in crowded areas safely.
• Sincere desire to provide the utmost in guest service.

Responsibilities

• Provide outstanding service to guests in a courteous manner.
• Maintain cleanliness of service areas throughout the service period.
• Assist pool servers and bartenders when needed.

Skills

Excellent physical condition

Strong interpersonal and communication skills

Attention to detail

Desire to provide excellent guest service

Job description

About the Property

Welcome to Hotel Valley Ho, nestled in the vibrant city of Scottsdale, Arizona, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 241 stylish guest rooms and 13,000 sq ft of versatile meeting space across 11 rooms, Hotel Valley Ho is more than just a place to stay—it's a dynamic environment that seamlessly blends comfort with career opportunities. In the sun-soaked ambiance of Scottsdale, Hotel Valley Ho embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Valley Ho, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Scottsdale's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development.

Position Summary

To work within the framework of a quality Food and Beverage service team. To assist pool servers and bartenders in providing outstanding service to our guests in a personable, courteous and professional manner.

Responsibilities

• Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards throughout our guests' pool experience.
• Be aware of the liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
• Must have a strong knowledge of hotel dining room hours of operation.
• Obtain necessary service ware items from the kitchen at the beginning of shift.
• Requisition and stock towels and paper products as needed.
• Return all dirty service ware to dishwasher at end of shift, and towels to housekeeping.
• Provide prompt, friendly towel, misting and water service to all guests.
• Assist in the preparation of drinks, when needed, and garnish to standard recipes.
• Move umbrellas and lounge chairs at the request of guests.
• Ensure all pool tables, chairs, and cabanas in service areas are clean and orderly.
• Maintain cleanliness of these areas throughout the service period.
• Pick up litter around service and guest area when necessary.
• After guests have departed, will remove dirty dishware, wipe, reset tables and reset lounge chairs with new towels.
• Check side duty list for opening and closing procedures.
• Be familiar with emergency safety measures including CPR, the Heimlich maneuver and fire evacuation procedures.
• Attend all scheduled staff meetings and supplemental training sessions.
• Ability to professionally service guests' poolside without assistance during typical service demand.

Qualifications

• Excellent physical condition in order to lift moderate weights and remain on feet for a prolonged period of time.
• Must be able to carry food and beverages through crowded areas safely and professionally.
• A sincere desire to provide the utmost in guest service.
• Solid interpersonal and communication skills.
• Pleasant personality to effectively deal with guest questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.
• Strong attention to detail.

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On‑site wellness programs
• Local discounts
• Employee rates on hotel stays
• Ongoing training and development opportunities

EEO Statement

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.