Pool Attendant arrow_forward

Wind Creek; Atmore (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join an exciting team as a Pool Attendant, where your role is vital in ensuring a clean and welcoming pool environment for guests. This seasonal position offers the opportunity to engage with visitors, assist with their needs, and maintain high standards of safety and satisfaction. You will play a key role in creating a memorable experience, contributing to a vibrant atmosphere where everyone feels valued. If you are enthusiastic, enjoy working outdoors, and possess excellent communication skills, this is the perfect opportunity to dive into a rewarding role in the hospitality industry.

Qualifications

• Must be able to swim proficiently and lift 75lbs.
• Excellent communication and customer service skills required.

Responsibilities

• Maintain cleanliness and sanitation of the pool area.
• Assist guests with towel distribution and lounge chair setup.
• Monitor wet areas for guest safety.

Skills

Swim Proficiently

Excellent Communication Skills

Customer Service Skills

Detail Oriented

Multi-tasking Ability

Positive Demeanor

Education

High School Diploma or GED

Job description

Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.

Description

Job Overview:

The Pool Attendant is responsible for the pool area cleanliness and sanitation. Includes the greeting of all guests, maintaining cleanliness, ensuring guests are comfortable, assisting guest with towel and chair needs, stocking and preparing pool for guests on a continuous basis. This is a seasonal position.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best.We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

• Assists in the cabana rental process
• Acts as the Cabana Host for cabana rentals
• Monitors wet areas for guest safety
• Prepares cabanas for guests as needed
• Assists guests with towel distribution and lounge chair set up
• Maintains pool by performing necessary housekeeping duties (picking up towels, cups, and trash in all areas)
• Controls pool access to registered hotel guests
• Upholds pool decor by maintaining the set-up and cleanliness of the area
• Properly opens and closes each shift according to Standard Operating Procedures
• Works with the other departments to ensure a high level of guest service
• Maintains a working knowledge Wind Creek offerings and special events
• Responds to guest requests, complaints or inquiries professionally, courteously and promptly
• Provides accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
• Maintains a clean, safe, fully stocked and well-organized work area
• Develops ability to work without constant direct supervision and remain at assigned post for extended periods of time
• Ensures a maximum level of guest service and satisfaction are achieved and maintained
• Maintains a positive attitude and contribute to a quality work environment
• Regularly attends, participates in and supports training and staff meetings
• Assists in all areas of the operation as requested by management
• Communicates to management all occurrences involving staff or guests that require attention
• Enforces pool rules
• Administer pool closing during inclement weather and biohazard
• Other duties and responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
• Must be eighteen (18) years of age or older
• Must be able to swim proficiently; swimming test may be administered
• Must be able to lift 75lbs
• Must be able to work outside in various and extreme conditions
• Must be able to attain CPR certification
• Must possess excellent communication skills
• Must successfully pass job interview, including a guest service audition
• Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, positive demeanor in stressful situations, and attention to detail at all times
• Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekend, and holidays to reflect the needs of the facility
• Must be detail oriented and have the ability to multi-task
• Ability to be efficient and productive in a fast-paced environment
• Must have enthusiasm and possess excellent customer service skills
• Enjoy working with people and possess a friendly and outgoing personality
• Excellent communication and listening skills
• Must be a team player
• Willing to travel and participate in training as recommended or required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.