Pool Attendant

Riverside Casino & Golf Resort; Bonner (MT); On-site; USD 15,000 - 18,000; Part time

Job summary

Riverside Casino & Golf Resort in Bonner, MT is seeking a seasonal pool attendant to provide friendly service in the pool area. You will take and deliver food and drink orders, assist guests with seating and amenities, and help maintain pool safety and cleanliness.

Responsibilities include handling cash/credit transactions, processing payments at the POS, restocking towels and managing pool furniture, while delivering a welcoming guest experience during events and holidays.

Qualifications

• 6 months of guest service experience, preferably with food and drink.
• Must be 18+ to serve alcohol.
• Ability to provide exceptional guest service and perform basic math for cash/credit transactions.

Responsibilities

• Take and deliver food and drink orders.
• Process payment and make change at the POS.
• Keep pool area organized and clean (furniture, towels, trash).
• Enforce pool rules and ensure guest safety.
• Help guests with seating and amenities; manage towels and games.
• Document daily pool count and assist with events.

Skills

Guest service

Cash handling

Basic math

POS system

Job description

Attend to all pool area needs including but not limited to: taking food & drink orders; delivering food & drink orders, organizing pool furniture, picking up trash, managing towels, helping guests with their needs, answering guest questions, managing all games located in the pool area, help maintain all pool rules.

Essential Functions

• Provide exceptional guest service to all customers.
• Proactively welcome all pool area guests and offer available pool area services to them.
• Provide food and drink menus and make aware of any specials.
• Have complete knowledge of all pool area food and drink options.
• Take food and drink orders from guests and provide timely return of orders.
• Prepare final guest bill, accept payment and process credit card (through POS system) or cash transactions, making appropriate change as required.
• Keep pool area organized and orderly (pool furniture, games, etc.).
• Maintaining the cleanliness of the entire pool area (general custodial duties to include bathrooms and watering plants).
• Manage guest towel needs and keep towels picked up.
• Have working knowledge of all resort amenities and activities and answer guest questions.
• Manage all games that are located in the pool area.
• Ensure guest safety by enforcing all pool area rules.
• Document daily pool count and number of groups.
• Assist guests with seating and the seating areas.
• De-foam spa when needed.
• Offer misting service, towels and ice water to guests.
• Follow all company policies regarding service and guest consumption of alcoholic beverages.
• Perform all other duties as assigned.

Required

• Minimum of 6 months experience working in a guest service capacity, preferably with food and drink service.
• Minimum age of 18 required to provide alcohol service.
• Demonstrated ability to provide exceptional guest service at all times. Demonstrated ability to perform basic math and computer skills necessary for handling cash or credit card transactions.

Schedule

Seasonal that varies based on events and holidays and includes days, nights and weekends.

$11.50/hr + Tips

Riverside Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.