Polish-Speaking Transportation Customer Expert — Remote (Greece)

Mercier Consultancy Group; United States; Remote; USD 22,000 - 35,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

transfer, hotel)

Monthly Performance Bonus

13th and 14th salary

Remote work flexibility within Greece

Job summary

Mercier Consultancy Group seeks Polish Speaking Transportation Customer Experts to support global logistics networks in Greece. You will handle inquiries, bookings, and policy guidance for Polish-speaking users while collaborating with international teams.

This remote role offers fully paid training, relocation assistance, health insurance, and a competitive monthly salary with performance bonuses. Remote work is available within Greece.

Qualifications

• Native or fluent Polish (spoken and written) is mandatory.
• Proficiency in English for internal reporting and team collaboration.
• Excellent problem-solving skills in customer service or transportation context.
• Ability to thrive in a remote work setting in Greece.

Responsibilities

• Act as the primary point of contact for clients within the transportation sector, resolving inquiries with speed and precision.
• Manage complex scheduling and booking requests to maintain logistics efficiency.
• Provide expert support on transportation policies, tracking, and service guidelines for Polish-speaking users.
• Collaborate with international teams to troubleshoot transportation discrepancies and service delivery issues.
• Maintain a high level of customer satisfaction through professional communication.
• Document all transportation service interactions accurately within our CRM systems.
• Contribute to ongoing improvements of customer experience processes in transportation.

Skills

Polish language

Customer service

Problem solving

Remote work readiness

Job description

Mercier Consultancy Group seeks Polish Speaking Transportation Customer Experts to support global logistics networks in Greece. You will handle inquiries, bookings, and policy guidance for Polish-speaking users while collaborating with international teams.

This remote role offers fully paid training, relocation assistance, health insurance, and a competitive monthly salary with performance bonuses. Remote work is available within Greece.