Polish Speaking Customer Support for Consumer Electronics Repair & Warranty

Patrique Mercier Recruitment TR; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

A leading recruitment firm is seeking a Polish Speaking Customer Support Representative for consumer electronics repair and warranty services. This role involves helping clients, troubleshooting issues, and documenting interactions. Ideal candidates will showcase their language skills and commitment to exceptional customer service

Benefits

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Great Salary

Fully Paid Relocation Package

Many Extras

Qualifications

• Fluency in Polish and English.
• Experience in customer support within consumer electronics.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver outstanding customer support through phone, email, and chat.
• Assist with inquiries on repair services and warranty claims.
• Document customer interactions accurately in the CRM system.

Skills

Fluency in Polish

Customer service experience

Communication skills

Problem-solving skills

Familiarity with CRM systems

Job description

Patrique Mercier Recruitment is excited to offer an opportunity for a Polish Speaking Customer Support Representative specializing in Consumer Electronics Repair & Warranty. In this role, you will be responsible for providing excellent support to Polish-speaking customers regarding their repair and warranty inquiries for various electronic products. Your expertise will be essential in assisting customers through the repair process, resolving their concerns, and ensuring a seamless service experience. If you are passionate about electronics and customer service, we encourage you to apply!

Responsibilities

• Deliver outstanding customer support to Polish-speaking clients through phone, email, and chat.
• Assist customers with inquiries related to repair services, warranty claims, and troubleshooting.
• Efficiently resolve customer complaints and provide timely solutions to enhance satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with internal teams to facilitate smooth service delivery and address operational issues.
• Stay informed about product specifications and warranty policies to provide accurate information.

• Fluency in Polish and English; proficiency in additional languages is a plus.
• Experience in customer support, particularly in the consumer electronics or repair sectors.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills with a customer-oriented mindset.
• Familiarity with CRM systems and standard office software.
• A genuine interest in consumer electronics and a commitment to helping customers.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many Extras