Policy Specialist, Legal Investigations Support

Google LLC; Chicago (IL); On-site; USD 111,000 - 159,000; Full time

Job summary

Google LLC in Chicago, IL, is hiring a Policy Specialist for Legal Investigations Support to manage global user data disclosure requests. You will coordinate program management with the Data Disclosure Strategy Team, handle high-stakes escalations, and apply AI tools to filter workloads.

Ideal candidates have a Bachelor's degree or equivalent, 2 years in policy/legal/tech environments, and strong writing and communication skills for cross-functional stakeholders.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a policy, legal, trust and safety, or technology environment.
• Experience utilizing and configuring AI, machine learning, or automated data tools to analyze data, extract signals, or build triage workflows.

Responsibilities

• Review, process, and respond to legal requests related to real-world investigations on Google users.
• Apply standard tools, resources, and processes to respond to complex inquiries and escalations from law enforcement agencies, courts, and third-party attorneys.
• Leverage and configure AI/ML tools to extract advanced risk signals, drive operational efficiencies and enhance quality.
• Exercise sound judgment on highly sensitive matters, establishing an intuitive balance between autonomous decision-making and escalations to leadership and cross-functional partners.
• Analyze trends, maintain clear documentation, and collaborate cross-functionally with legal, policy, and engineering stakeholders to adapt guidelines and scale internal workflows.

Skills

AI/ML tooling

Policy analysis

Cross-functional collaboration

Education

Bachelor's degree or equivalent practical experience

Tools

AI/ML tooling

Job description

Policy Specialist, Legal Investigations Support

Share Policy Specialist, Legal Investigations Support

corporate_fare Google place Chicago, IL, USA

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a policy, legal, trust and safety, or technology environment.

Preferred qualifications:

• Experience utilizing and configuring AI, machine learning, or automated data tools to analyze data, extract signals, or build triage workflows.
• Ability to navigate ambiguous, rapidly evolving legal and policy landscapes and manage high-pressure escalations with composure, sound judgment, and a strong bias for action.
• Excellent writing and communication skills, with experience translating complex legal and technical concepts for cross-functional stakeholders.
• A proven track record of prioritizing collective team success and a consistent history of proactively supporting peers to balance workloads and achieve shared goals.

About the job

As a part of the Legal Investigations Support (LIS), the team is responsible for managing global user data disclosure requests supporting criminal investigations, civil matters, emergency matters, and privacy inquiries. Your team will work collaboratively with the Data Disclosure Strategy Team (DDST), which sets legal policy, while LIS oversees the scaling of those policies into standard operating procedures for global implementation. As a part of this team, you will coordinate the program management necessary to fulfill Google’s compliance, privacy, and civic obligations at a global scale.

As a part of this mission, the team keeps Google legally compliant, protecting user privacy, and safeguard communities, by driving data disclosure operation.
As a Policy Specialist within the Legal Investigations Support (LIS) team, you are behind the success of global legal operations. As a part of the LIS team, you will manage requests for user data received from government agencies, courts, and parties in civil and criminal litigation. In this role, you will manage these legal requests, processing them through complex internal policies, tools, and workflows.
In this role, you will be focused on some of our most sensitive, complex workflows, and will lead day-to-day efforts to successfully navigate these high-stakes escalations and cases. You will combine deep subject matter expertise in managing sensitive legal requests with self-service AI tooling proficiency to effectively filter through workloads.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $111000 - $159000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google .

• Review, process, and respond to legal requests related to real-world investigations on Google users.
• Apply standard tools, resources, and processes to respond to complex inquiries and escalations from law enforcement agencies, courts, and third-party attorneys.
• Leverage and configure AI/ML tools to extract advanced risk signals, drive operational efficiencies and enhance quality.
• Exercise sound judgment on highly sensitive matters, establishing an intuitive balance between autonomous decision-making and escalations to leadership and cross-functional partners.
• Analyze trends, maintain clear documentation, and collaborate cross-functionally with legal, policy, and engineering stakeholders to adapt guidelines and scale internal workflows.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.