Policy Services Manager

RiseMe; Portland (OR); On-site; USD 76,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement contributions

Paid time off

Paid holidays

Job summary

RiseMe in Portland, OR is seeking a Policy Services Manager to oversee administrative services and coordinate the Policy Division, including Government Affairs and Board Relations, and the Tribal Youth Delegate Program.

The role provides high-level support to the Director of Legal & Government Affairs, coordinates meetings and events, supervises staff, maintains calendars and records, and ensures timely implementation of priorities, with on-site work and local travel.

Qualifications

• Advanced knowledge of executive coordination, meeting and event management, program administration, and project management.

Responsibilities

• Co-supervises the Board Relations & Executive Assistant in coordination with the Executive Director, including participating in hiring, establishing work priorities, assigning and reviewing work, providing feedback, and supporting performance management
• Establishes clear goals, performance expectations, priorities, and standards for assigned staff
• Evaluates and coaches employee performance, provides timely feedback, and identifies training and professional development needs
• Promotes staff engagement, accountability, professional growth, and effective goals-based performance
• Ensures that assigned staff and contractors comply with organizational policies, procedures, directives, and applicable external requirements
• Completes staff performance evaluations within required timelines
• Works in collaboration with Human Resources on staff performance and disciplinary matters in accordance with the Program Operations Manual
• Coordinates contracts and workloads for consultants or contractors, as applicable
• Maintains calendars, databases, administrative systems, and tracking tools with current information regarding activities, deliverables, deadlines, requirements, approvals, and required follow-up
• Provides timely updates regarding assigned activities, deadlines, risks, barriers, and required follow-up actions

Skills

Executive coordination

Meeting & event management

Program administration

Project management

Documentation

Job description

Job Title: Policy Services Manager

Reports to: Director of Legal & Government Affairs

Initial Salary Range: $76,000 – $95,000 annually

Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO, and Paid Holidays

Classification: Salaried, Exempt

Status: Full-Time (1.00 FTE), Regular w/ Benefits

Location: Portland, OR

JOB SUMMARY

Position Summary

The Policy Services Manager oversees the administrative services and organizational coordination supporting NPAIHB’s Policy Division, including the Government Affairs and Board Relations functions, and the Tribal Youth Delegate Program. This position manages day-to-day administrative activities and workflows, coordinates Quarterly Board Meetings (QBMs), Policy-related events and activities, and maintains the schedules, systems, and resources necessary to support Policy work. The Policy Services Manager serves as a central administrative and operational liaison among NPAIHB staff, member Tribes and Tribal leaders, and external partners and officials. This position provides high-level support to the Director of Legal & Government Affairs, and coordinates across the Policy Division to facilitate timely implementation of established priorities.

The Policy Services Manager must have advanced knowledge of executive coordination, meeting and event management, program administration, and project management, with strong skills in documentation, shared staff supervision, cross-department coordination, and handling confidential information. This position represents the organization both internally and externally, and requires professionalism, sound judgment, and the ability to manage competing priorities in a fast-paced environment.

The Policy Services Manager supports the Northwest Portland Area Indian Health Board’s Policy team, which provides advocacy and education on health policies aligned with NPAIHB’s mission, vision, strategic plan, governing documents, and priorities established by its member Tribes. The Policy team includes the Director of Legal & Government Affairs, Policy Services Manager, Senior Health Policy Analyst, and Health Policy Analyst, with an additional 50% FTE of shared support from the Board Relations & Executive Assistant. The Policy Services Manager reports to the Director of Legal & Government Affairs, and co-supervises the Board Relations & Executive Assistant in coordination with the Executive Director. This scope of work is housed within the Policy Division.

This position is based at NPAIHB’s offices in Portland, Oregon and is expected to work on-site in accordance with applicable workplace and telework policies, including attendance at designated in-person meetings and activities.

Local travel and overnight travel outside of the area are required. See “Travel Requirements” for more information.

Essential Functions

Tribal Health Policy Excellence and Success

• · Supports implementation and coordination of NPAIHB’s Policy initiatives in alignment with priorities established by member Tribes, the Strategic Plan, and applicable Tribal, federal, state, organizational, and/or funding priorities
• · Actively promotes an organizational culture of professional excellence, integrity, rigor, service, accountability, collaboration, and continuous improvement
• · Acts as a central liaison for Policy activities among member Tribes, NPAIHB staff, and external partners to promote coordinated, timely, culturally responsive, and effective work
• · Tracks operational needs, deadlines, risks, and emerging issues, communicates relevant information to leadership, and coordinates follow-up actions
• · Partners with the Director of Legal & Government Affairs to coordinate implementation of Policy priorities and address operational needs
• · Leads planning and coordination of QBMs, policy-related events, and Executive Committee sessions for Board Delegates under the guidance of the Director of Legal & Government Affairs, including schedules, materials, logistics, meeting documentation, and follow-up activities
• · Attends other key meetings, documents decisions and action items, and tracks required follow-up actions

Supervisory Responsibilities

• · Co-supervises the Board Relations & Executive Assistant in coordination with the Executive Director, including participating in hiring, establishing work priorities, assigning and reviewing work, providing feedback, and supporting performance management
• · Establishes clear goals, performance expectations, priorities, and standards for assigned staff
• · Evaluates and coaches employee performance, provides timely feedback, and identifies training and professional development needs
• · Promotes staff engagement, accountability, professional growth, and effective goals-based performance
• · Ensures that assigned staff and contractors comply with organizational policies, procedures, directives, and applicable external requirements
• · Completes staff performance evaluations within required timelines
• · Works in collaboration with Human Resources on staff performance and disciplinary matters in accordance with the Program Operations Manual
• · Coordinates contracts and workloads for consultants or contractors, as applicable

Administrative and Reporting Functions

• · Maintains complete, accurate, and well-organized Policy files and supporting records in compliance with NPAIHB and applicable external requirements, including securely archiving as appropriate
• · Maintains calendars, databases, administrative systems, and tracking tools with current information regarding activities, deliverables, deadlines, requirements, approvals, and required follow-up
• · Provides timely updates regarding assigned activities, deadlines, risks, barriers, and required