Police Records Supervisor

City of Goodyear Economic Development; Goodyear (AZ); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Vacation Leave

Sick Leave

Holidays

Health Insurance

Life Insurance

Retirement Plan

Education Benefits

Job summary

The City of Goodyear seeks a Records Supervisor for the Police Department to oversee daily operations of the records unit, ensuring accurate and secure handling of police reports, case files, and public records requests.

Responsibilities include supervising staff, maintaining compliance with legal requirements, and improving workflows. A two-year degree and 3+ years of relevant experience are required, with a valid Arizona driver’s license.

Qualifications

• Requires two-year associate's degree or equivalent from a college, technical, business, or vocational school.
• Minimum three years of experience, including public-facing supervisory work.
• Experience with Uniform Crime reporting (UCR) and NIBRS.
• Valid Arizona Driver’s License.
• Reading and writing policies, procedures, and guidelines.

Responsibilities

• Oversee Records Unit operations and supervise staff; train and evaluate performance.
• Ensure compliance with state/federal reporting standards and retention schedules.
• Develop updated records procedures to improve efficiency and accuracy.
• Coordinate public records requests and legal document handling.
• Serve as liaison between records unit, sworn personnel, prosecutors, courts, and other agencies.

Skills

Records management commitment

Supervisory skills

Audit/quality control

Policy development

Interpersonal communication

Education

Two-year degree or equivalent

Tools

UCR

NIBRS

Job description

Job Description Summary

The Records Supervisor oversees the daily operations of the records unit, ensuring the accurate, timely, and secure handling of police reports, case files, public records requests, and data entry. This role is responsible for supervising records staff, maintaining compliance with legal and regulatory requirements, and supporting efficient workflow across the department.

Salary

$32.81 - $48.71 Hourly

Location

Goodyear, AZ

Job Type

Full-Time

Job Number

FY2600775

Division

Police Department

Department

Police Department

Opening Date

08/09/2026

Closing Date

8/23/2026 5:00 PM Arizona

FLSA

Non-Exempt

Essential Functions

• Records Unit Operations & Oversight; Supervises, trains, and evaluates records staff; assigns and monitors work to ensure accuracy, completeness, and compliance with departmental procedures and statutory requirements.
• Compliance, Documentation & Quality Assurance: Ensures all reports, records, and data entries meet state and federal reporting standards, including criminal history rules, retention schedules, and public records laws and conducts regular audits to maintain data integrity.
• Workflow Management & Process Improvement: Develops and updates records unit procedures to improve efficiency, accuracy, and service delivery. Identifies operational issues and implements solutions or procedural changes.
• Public Records & Information Release Coordination: Reviews and processes public records requests, subpoenas, and court-related documents. Ensures sensitive or restricted information is managed according to legal guidelines and departmental policy.
• Interdepartmental Communication & Support: Serves as a liaison between the records unit and sworn personnel, prosecutors, courts, and other agencies. Provides guidance on report submission, documentation standards, and recordkeeping requirements.

Requirements

• Formal Education/Knowledge: Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two-year associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school.
• Experience: Minimum three years of experience. Experience with Uniform Crime reporting (UCR) and National Incident-Based Reporting System (NIBRS). Experience as a ‘working supervisor’ in a team-oriented environment with direct contact with the public. Experience with applying applicable retention laws reference public records.
• Certifications and Other Requirements: Valid Arizona Driver’s License.
• Reading: Work requires knowledge of and ability to read State, City and other applicable statutes.
• Math: Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, division, and general accounting.
• Writing: Work requires the ability to write policies, procedures and guidelines; training manuals; presentations; reports; and correspondence.
• Managerial: Semi-Complex – Work requires supervising and monitoring performance for a regular group of employees including providing input on hiring/disciplinary actions and work objectives/effectiveness, performance evaluations, and realigning work as needed. A first line supervisor typically performs these functions.
• Policy/Decision Making: Moderate - The employee normally performs the duty assignment according to his or her own judgment, requesting supervisory assistance only when necessary. Projects and daily work are managed with little oversight, however special assignments and significant work products may be reviewed upon completion. Typically positions in this category are supervisory to mid-management jobs.
• Technical Skills: Comprehensive Application - Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization.
• Interpersonal/Human Relations Skills: Moderate – Interactions at this level typically result in recommendations regarding policy development, changes in policy, and implementation of policies. Interactions at this level are typically concerned with providing communications at higher levels of organizational operations and may utilize activities such as evaluating customer satisfaction, developing cooperative associations, and allocating resources to improve work operations, work quality overall achievement of organizational goals and objectives, and customer satisfaction.

12 Month Objectives

• Read and understand applicable Department policies and procedures
• Evaluate current processes/training manual
• Review existing policies/standard operating procedures
• Participate in new records management system workflow development

3 Month Objectives

• Read and understand applicable Department policies and procedures
• Evaluate current processes/training manual
• Review existing policies/standard operating procedures
• Participate in new records management system workflow development

6 Month Objectives

• Meet with department unit sergeants/supervisors, discuss current workflow
• Document /recommend process initial improvements
• Work with facilities during buildout

12-month objectives

• Become proficient with current records management system
• Develop 3-year plan for growth of unit/staff/equipment/software
• Modify policies and procedures as needed
• Complete public safety records management course (this should probably be an annual requirement to build skillset)

Benefits

• Vacation Leave: 14 days per year, increasing with longevity. Goodyear offers an enhanced vacation benefit of recognizing total years of service under all Arizona public retirement systems for accruing vacation.
• Sick Leave: 12 days per year
• Holidays: 12 paid holidays per year, including one floating holiday the first full pay period of January
• Flexible Holiday: 24 hours per calendar year (prorated based on hire date)
• Health Insurance: Three health plans available to select from at a group rate
• Dental Insurance: Two dental plans available to select from at a group rate
• Vision Insurance: Available at a group rate
• Flexible Spending Accounts: Health Care and Dependent Care accounts available
• Short Term Disability Insurance: City-paid coverage
• Cancer Benefit: City-paid coverage
• Life Insurance: City-paid insurance valued at twice the annual salary ($400,000 maximum); additional life insurance for self and/or dependent is available at employee's cost
• Longevity pay beginning at year six
• Tuition Assistance: $5,250 per calendar year
• Employee Assistance Program
• Onsite wellness center/clinic
• Access to the Goodyear Recreation Center
• Robust employee well-being program
• Free identify theft monitoring and protection with Aura
• 457 Deferred Compensation Plan: 2% city match (employee contributes 1%)
• Retirement Health Savings: $22.50 city contribution (employee contributes $12.50 per pay period)
• Retirement: Arizona State Retirement System (ASRS) Defined Benefit plan with mandatory city and employee contributions currently at 12.00%. Plan includes Long Term Disability Benefit.

Employer City of Goodyear

Address: 1900 N. Civic Square

Goodyear, Arizona, 85395

Website: http://www.goodyearaz.gov