Police Operations Supervisor

City of San Antonio; San Antonio (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

The City of San Antonio Police Department seeks a supervisor to oversee a division, ensuring staff compliance with policies, procedures, and laws. The role directs training, performance evaluations, and workload scheduling in a public safety context.

Ideal candidates hold a Bachelor’s degree, have three years of related experience in public administration, and can pass a CJIS background check while maintaining CJIS eligibility. A valid Texas Driver’s License is required.

Qualifications

• Bachelor's degree required.
• Three (3) years of progressively responsible experience in public administration or a related field.
• Applicants must pass CJIS fingerprint-based background check and CJIS eligibility must be maintained; certain felonies or violent offenses disqualify.
• Valid Class 'C' Texas Driver's License is required.

Responsibilities

• Directs, trains, and supervises staff assigned to a division or operation within the Police Department.
• Ensures the efficiency and effectiveness of service delivery methods and procedures.
• Conducts on-the-job training, performance appraisals, and approves leave and overtime requests.

Skills

Staff supervision

Training

Policy compliance

Data reporting

Communication

Project coordination

Interpersonal skills

Office software

Education

Bachelor's Degree

Job description

Under general direction, provides supervision and oversight of an assigned division or operation within the Police Department. Ensures compliance with policy and procedures and applicable laws and regulations. Exercises direct supervision over assigned staff.

Work Location

Public Safety Headquarters (PSHQ) - 315 S. Santa Rosa, San Antonio, TX (78205)

Work Hours

7:45 a.m. - 4:30 p.m., Monday - Friday

• Directs, trains, and supervises staff assigned to a division or operation within the Police Department.
• Ensures the efficiency and effectiveness of service delivery methods and procedures.
• Conducts on-the-job training, conducts performance appraisals, and approves requests for leave and overtime.
• Collects and reports data relating to division or operations activities, which ensures productivity standards are met and maintained.
• Ensures compliance with all applicable Federal, State, and local laws, and informs staff of department policies and procedures.
• Ensures division goals and objectives are met, monitors production and work schedules, and delegates work assignments.
• Assists in overall assigned duties and provides expertise and guidance to assigned staff.
• Prepares written reports, summaries, and presentations for assigned operations.
• Interviews, selects, supervises, develops, evaluates, counsels, and, if necessary, disciplines personnel according to established CoSA policies, procedures, and guidelines.
• Performs related duties and fulfills responsibilities as required.

• Bachelor's Degree from an accredited college or university.
• Three (3) years of progressively responsible experience in public administration or a related field.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.
• Valid Class 'C' Texas Driver's License.

Preferred Qualifications

• Experience working with an Automated Fingerprint Identification System (AFIS) within a law enforcement agency.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

• Knowledge of City and department policies, procedures, and administrative systems.
• Knowledge of pertinent Federal, State, and local laws, ordinances, policy, procedures, statutes, and regulations.
• Knowledge of record keeping procedures and practices.
• Knowledge of general statistical and quantitative methods.
• Knowledge of data processing principals and applications.
• Knowledge of cashiering procedures.
• Knowledge of principles and practices of supervision, training, and personnel management.
• Skill in utilizing a personal computer and associated software programs.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to schedule and coordinate projects, set priorities, and adapt to changing priorities.
• Ability to use independent judgement and personal initiative.
• Ability to respond to inquiries, complaints, and requests for services in a fair and tactful manner.
• Ability to maintain confidential data and information for division, section, or office staff.
• Ability to establish and maintain effective working relationships with City staff and the general public.
• Ability to develop clear and concise reports.
• Ability to perform all the physical requirements of the position with or without accommodations.
• Ability to work primarily in an office environment.