Police Information Specialist

Shakeronline; Shaker Heights (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading city government organization is seeking an Administrative Support professional for the Police Department. The role involves clerical duties, data entry, and maintaining records. Candidates should have a high school diploma and experience in customer service. A valid Ohio driver's license is required. Join us to support our community effectively!

Qualifications

• Minimal experience in data entry and customer service required.
• Knowledge of police information systems and departmental policies.

Responsibilities

• Performs data entry for various transactions.
• Maintains police data and records for accuracy.
• Handles ticket and bond monies as required.

Skills

Data Entry

Customer Service

Record Management

Education

High School Diploma or GED

Job description

Job Opportunities

Please submit your resume and/or application by email to [e-mail]. You may also mail it to:

City of Shaker Heights, Human Resources Dept., 3400 Lee Rd., Shaker Heights, OH 44120.

Download the Employment Application (PDF).

The City of Shaker Heights is an Equal Opportunity Employer. Reasonable accommodations may be made for individuals with disabilities to perform essential tasks. Effective 2016, the City no longer hires external candidates who use tobacco or nicotine products.

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Position Description

Performs intermediate skilled administrative support work providing clerical and administrative duties for the City Police Department, including maintaining records and reports. Work is performed under moderate supervision of the Police Records Supervisor.

Essential Functions/Typical Tasks

• Performs data entry for various transactions; prepares statistical data on crime; checks and validates criminal record entries.
• Greets citizens and answers non-emergency calls; provides information and directions; takes reports; prepares dog releases.
• Sorts, types, and archives reports related to complaints, arrests, offenses, crimes, incidents, and accidents.
• Assists in preparing reports for submission to agencies.
• Handles ticket and bond monies as required.
• Issues permits; maintains towed vehicle files; releases towed vehicles.
• Maintains building security; assists with visitor sign-in; notifies jail as needed.
• Prepares documents on subpoenas and warrants; distributes paperwork.
• Maintains police data and records for accuracy.
• Prepares and releases report copies; processes public records requests; handles fines or fees.

Knowledge, Skills, and Abilities

Knowledge of police information systems, laws and ordinances related to document control, computerized records systems, and departmental policies.

Skill in using personal computers, software, hardware, and peripherals.

Ability to handle detailed record work, locate documents quickly, type accurately, and maintain effective relationships with colleagues and the public.

Education and Experience

High school diploma or GED and minimal experience in data entry and customer service, or equivalent.

Special Requirements

Obtain LEADS Certification within six months of hire; meet ongoing training and education requirements.

Physical Requirements

This sedentary work involves sitting, speaking, hearing, and using hands; occasionally standing, walking, climbing, reaching, and pushing/pulling. Standard vision and vocal communication are required. No environmental exposure; work generally in a loud location.

Reasonable accommodations are available for individuals with disabilities.

Valid Ohio driver's license required.

The City of Shaker Heights does not hire individuals who use or test positive for tobacco or nicotine products.