Police/Fire/EMS Dispatcher — Unified 911, Training & Benefits

Public Safety Dispatch Network; San Jose (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee-assistance resources

Continuing education

Shift differentials

Certification incentives

Other provisions vary by employer

Job summary

Public Safety Dispatch Network in Saratoga, CA is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. In a combined communications center, you will process calls, assign radio units, verify incident details, and follow established procedures.

The role requires clear communication, multitasking, and the ability to adapt to changing priorities.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Multitasking

Radio dispatch

Attention to detail

Education

High School Diploma or equivalent

Job description

Public Safety Dispatch Network in Saratoga, CA is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. In a combined communications center, you will process calls, assign radio units, verify incident details, and follow established procedures.

The role requires clear communication, multitasking, and the ability to adapt to changing priorities.