Police/Fire/EMS Dispatcher - Shift Differentials Available

Public Safety Dispatch Network; Harbor Springs, Cross Village (MI, MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Public Safety Dispatch Network in Cross Village, MI seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across police, fire, and medical services. You will process calls, verify locations, prioritize incidents, and route units per approved response plans, maintaining precise incident records.

Applicants must communicate clearly, stay within training and authority, and be prepared for shift work including nights, weekends, holidays, and required overtime.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training; others require experience in one or more dispatch disciplines before appointment.
• Credentials may include public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Prioritization

Coordination skills

Education

High School Diploma or equivalent

Job description

Police/Fire/EMS Dispatcher Opportunities in Cross Village

Police/Fire/EMS Dispatchers help coordinate emergency responses across law enforcement, fire services, and emergency medical services. In a combined communications environment, they may process calls and manage radio assignments for several response disciplines.

The role requires an understanding of different response procedures and resource needs. Dispatchers must communicate clearly, recognize changing priorities, and coordinate assistance while staying within their training and assigned authority.

Position Details

Duty Location: {airport_name}, Cross Village, MI

Employer: The hiring consolidated dispatch or public safety agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Combined dispatch centers commonly operate every day of the year. Employees may rotate between assignments and work nights, weekends, holidays, and required overtime.

What You May Do

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment. Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements
• Complete the required background investigation and hiring assessments
• Pass additional pre-employment screening when specified
• Successfully complete training for each assigned dispatch discipline