Emergency Services Intake - Fire Dispatcher - Immediate Openings

County Emergency Communications; Harbor Springs, Cross Village (MI, MI); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

County Emergency Communications in Michigan is seeking qualified dispatchers to document reports of fires, rescues, and hazards, verify locations, and alert responders. You will monitor radio channels, coordinate resources, and relay critical updates to units in real time.

Applicants should have a high school diploma or GED; some postings require fire or EMS dispatch training and data-entry accuracy. Opportunities include ongoing training and a fast-paced emergency environment.

Qualifications

• High school diploma or GED required; fire communications training may be required for some postings.
• Applicants should be comfortable with computer systems and maps; data entry accuracy is essential.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsabilités

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks; coordinate with responders.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status; relay updates as needed.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Connaissances

Data entry

Radio communication

Calm under pressure

Formation

High school diploma or GED

Description du poste

Position Details

Duty Location: {airport_name}, Cross Village, MI

Employer: The hiring fire service or communications agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

What You May Do

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Experience and Education Requirements

A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

General Conditions of Employment

• Meet the hiring agency’s eligibility and minimum age requirements
• Complete required background screening and employment assessments
• Pass additional pre-employment evaluations when specified
• Complete required fire dispatch training and supervised instruction
• Maintain certifications and continuing education required for the assignment
• Remain available for assigned shifts and emergency staffing requirements

Work Environment and Physical Requirements

Fire Dispatchers usually work indoors at communications workstations with continuous headset, keyboard, and screen use. Major incidents may involve heavy radio traffic and prolonged concentration. The employer determines essential functions and applicable accommodation procedures.

Benefits

Eligible employees may have access to insurance coverage, retirement programs, paid leave, employee-support services, and professional development. Overtime, shift premiums, and other benefits depend on the hiring agency and position classification.