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City of Moss Point is seeking a dispatcher for the municipal communications center. The role involves receiving emergency and information calls and promptly dispatching police, fire, and other units using telephone, radio, and computer systems.
The position requires knowledge of police and fire operations and city geography, with work performed under established policies. Sound judgment in emergencies is essential and supervision is provided in writing and verbally.
SUMMARY:
This is specialized work in receiving and dispatching messages in a communications center by telephone, radio, and other communications equipment and operation of accessory equipment.
Individuals are responsible for receiving incoming calls for emergency services and/or information, and promptly and efficiently dispatching personnel and equipment in response to emergency police, fire and other calls or providing requested information. An employee of this class must be knowledgeable of police and fire operations, and the geographical layout of the city. Although work is performed within established policies and procedures, it requires the exercise of sound judgment in emergency situations. Supervision and assignments are received from a superior both orally and in writing. Work is reviewed by superiors through observation, monitoring of operations, and the review of records and reports.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Any one position may not include all the specific duties listed, nor do the examples cover all the duties that may be performed)
MINIMUM REQUIRED EDUCATION AND EXPERIENCE:
High school diploma or acceptable equivalent and minimum age of twenty (20) years. Experience with radios or in a communications center is desirable but not a requirement.
CIVIL SERVICE MINIMUM QUALIFICATIONS:
For minimum qualifications established by the Mississippi Code, see Section 21-31-15.
REQUIRED LICENSES AND CERTIFICATES: