Police Dispatcher - Shift Differentials Available

National Public Safety Careers; Beach Haven (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Retirement plans

Paid leave

Employee assistance

Job summary

National Public Safety Careers seeks a Police Dispatcher to handle emergency and nonemergency requests, document detailed incident information, and coordinate with officers and nearby agencies. The role emphasizes precise radio communication, rapid call prioritization, and maintaining secure records.

Applicants should have a high school diploma, be able to type accurately, and complete required background checks and training for access to CJIS.

Qualifications

• High school diploma or equivalent commonly required.
• Typing accuracy and clear radio communication are essential.
• Access to criminal justice information systems may require screening and training.
• Background checks and confidentiality are standard requirements.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Emergency dispatch

Incident documentation

Call prioritization

Radio communication

Interagency coordination

Records checks

Security awareness

Geography knowledge

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Position Details

Duty Location: {airport_name}, Ocean Beach, NY

Employer: The hiring law enforcement or communications agency identified in the official vacancy

Pay: {salary_min}-{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Police dispatch services may operate continuously. Employees may work nights, weekends, holidays, rotating shifts, and overtime based on staffing and operational needs.

What You May Do

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements
• Successfully complete the required background investigation
• Pass applicable typing, listening, multitasking, or dispatch aptitude assessments
• Complete additional screening when required by the employer
• Maintain required dispatch and records-access qualifications
• Comply with confidentiality, security, and professional-conduct standards

Work Environment and Physical Requirements

Police Dispatchers generally work at communications consoles using headsets, radios, keyboards, and multiple displays. The role requires sustained concentration and may involve calls concerning violence, threats, or traumatic events. Consult the vacancy for essential functions and accommodation information.

Benefits

• Depending on eligibility, benefits may include medical, dental, and vision coverage; retirement plans; paid leave; employee-assistance resources; and continuing education. Premium pay and other provisions vary by agency and employment agreement.