Police Dispatcher Recorder

Gopsusports; Northern (KY); Hybride; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

75% tuition discount

Résumé du poste

Penn State Police is seeking a full-time Police Dispatcher Recorder (Grade 5) to join the team in a scheduling environment. Duties include receiving and recording complaints, initiating officer responses, and maintaining critical logs and databases.

The role requires evaluating information for safety and coordinating with various campus units. Ideal candidates have 1–3 years of training, strong communication skills, and the ability to make rapid decisions during emergencies.

Qualifications

• 1 to 3 years of applied training in a related field.
• Background checks and clearances required by university policies.
• No sponsorship for visa holders; authorized to work in the U.S.

Responsabilités

• Receive and record complaints or requests for assistance via multiple channels.
• Coordinate officer responses and relay information for timely action.
• Maintain logs, press logs, and databases in accordance with regulations.
• Monitor alarms, safety hazards, and emergency communications; assist with evacuations if needed.

Connaissances

Dispatch experience

Emergency response

Communication

Formation

High school diploma

Outils

CLEAN

NCIC

JNET

Description du poste

Penn State is searching for a full time Police Dispatcher Recorder - Grade 5 to join the team. Duties include:### * Receive and record all complaints or requests for assistance in person, by telephone, email, radio, letter or other means* Question complainants and obtain all available, pertinent information needed to take further action* Obtain and relay information to facilitate apprehension of offenders of crimes in progress* Select and coordinate the response of officers to crimes in progress* Refer the information to the proper supervisor, officer, or department* Receive telephone calls from emergency phones and maintain database* Receive and transfer calls to building staff* Relay instructions to callers in need of immediate assistance to include safety instructions to persons stuck in elevators, notices to evacuate building, etc.* Call out additional officers and/or civilians, including resident assistants, Office of Physical Plant, Housing, etc. as needed* Notify appropriate resources as required* Disseminate various types of information to police officers and other individuals requesting such information by radio, telephone, email, in person or other means* Answer calls for the Parking Office and Environmental Health and Safety when required* Answer University Escort Service calls during semester breaks and make arrangements for an escort through a taxi service* Operate TDD telephone system for the hearing impaired when required* Maintain record of telephone calls and radio transmissions in accordance with existing regulations and FCC rules* Record all action taken and prepare and send daily press log in accordance with legal requirements* Record complaint information on a dispatch card, assign incident/complaint log numbers to officers and record information in the press release log* Keep a log of all actions during tour of duty* As necessary, make decisions on incidents, emergencies, etc., i.e., bomb threats, illness or injury calls; determine if ambulance is needed, self-contained breathing apparatus, police officers or EMTs, etc.* Determine and make decisions on appropriate action for fires* Monitor and take appropriate action on various fire, burglar, environmental, and other types of alarms, at all University locations* Notify appropriate personnel of fires, or safety hazards and keep a record of fire alarms that are not working* Be knowledgeable of all University parking regulations, traffic flow, arms regulations, University administrative regulations, locations of University property, and remote farm areas* Responsible for safety of officers and other security personnel on the street through communication checks* Monitor Centre Region talk groups and alert officers when off-campus incidents may require University Police assistance* Conduct background checks to include criminal history, active warrants, driver’s license, vehicle registration, firearm ownership, etc., using various databases such as the Commonwealth Law Enforcement Assistance Network (CLEAN), National Crime Information Center (NCIC), and the Pennsylvania Justice Network (JNET)* Identify vehicle owners by appropriate method; consult student and staff directory to determine whether or not violator is a visitor* Maintain files, including arrest warrant, Protection From Abuse Order, student separation, disabled vehicle, bicycle impound, etc.* Input data into and retrieve data from various databases such as the Commonwealth Law Enforcement Assistance Network (CLEAN), National Crime Information Center (NCIC), and Pennsylvania Justice Network (JNET)* Access University Parking Office computer records and determine if a vehicle is on the tow list* Call the tow truck agency, enter vehicle information into database management system, and provide explanation to vehicle owner when contacted* Maintain lock and unlock schedule for academic buildings and make deletions and additions as requested by the Scheduling Department* Retrieve building schedule information from University Registrar Office and prepare unlock and lock up list for campus buildings each day* Access student/employee ID card database and obtain activity log when requested* Access building lock/unlock computer system to override system when requested, and monitor residence hall card access system during semester breaks* Maintain and store exterior and interior master keys for various buildings on campus* Maintain police residence hall access cards, automatic external defibrillators, vehicle-unlock kits, jump-start kits, preliminary-breath test devices, money bags, laptop computers, etc.* Sign out radios, cameras, keys, access cards, etc. to University Police personnel and other authorized University personnel performing various functions* Sign out keys for residence hall students when required* Report equipment breakdowns and arrange for repair of these items* Maintain records associated with functions* Register bicycles, provide customer assistance, and receive complaints in 24-hour public lobby* Register student weapons and determine identity, mental capability, and sobriety level before requesting a police officer to retrieve a weapon from the proper storage area* Record information on dispatch card for persons needed to be fingerprinted by an officer* Register all sick calls from staff and notify appropriate supervisors* Receive and identify lost and found items, record into databases, store property, and make proper disposition of items in accordance with University Policy* Notify Office of Physical Plant on all malfunctioning exterior lights, doors or door locks, broken windows, etc. and other condition needing attention* During winter months, prepare a report on road conditions and weather alerts* When appropriate request anti-skid crews as necessary* Participate in fact-gathering process used to determine appropriate closings and delays during weather emergencies* Locate emergency response manuals and follow proper protocol* Read floor plans, maps, etc.* Complete appropriate log while members of Penn State Hazardous Materials Team call in to report availability* Monitor surveillance cameras and retrieve images during investigations when required* Operate alternate back-up system for the Centre County 911 Center in the event of a system failure* Operate Mobile Command Unit when required* Train newly hired Police Dispatcher recorders as required Job Requirements: Requires training generally applicable in a particular or specialized occupation; equivalent to 1 to 3 years of applied training. Over 1 up to 2 years of effective experience. Work Schedule: RotatingDays Off: Rotating # **QUALIFICATIONS****MINIMUM WORK EXPERIENCE**## 1 to 2 years of effective experience**REQUIRED CERTIFICATIONS**None **BACKGROUND CHECKS/CLEARANCES**Employment with the University will require successful completion of background check(s) in accordance with University policies.### Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.### **COLLECTIVE BARGAINING AGREEMENT**This position is part of the bargaining unit represented by Teamsters Local Union No. 8. More information can be found here: Collective Bargaining Agreement. **SALARY AND BENEFITS**For details on starting pay rate and progression, please see the above collective bargaining agreement. Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.