Police Dispatcher: Rapid Call Taker & Radio Operator

Regional 911 Intake Solutions; Westphalia (MI); On-site; USD 32,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations from a Westphalia, MI area dispatch center. Responsibilities include taking calls, relaying information, and coordinating with field officers to ensure timely, accurate incident handling.

The role requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography. Training may be provided for entry-level candidates, with eligibility for security screenings as

Qualifications

• High school diploma or recognized equivalent is commonly required; training may be provided for entry-level vacancies.
• Candidates should be able to type accurately, listen, and communicate clearly by radio; may require security screening.
• Access to criminal justice information systems may require additional clearance.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Multitasking

Active listening

Radio communication

Education

High school diploma or equivalent

Tools

Dispatch software

CJIS/records systems

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations from a Westphalia, MI area dispatch center. Responsibilities include taking calls, relaying information, and coordinating with field officers to ensure timely, accurate incident handling.

The role requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography. Training may be provided for entry-level candidates, with eligibility for security screenings as