Emergency Police Dispatcher: Rapid, Clear Communications

Regional 911 Intake Solutions; Nottawa Township (MI); On-site; USD 48,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions seeks a Police Dispatcher to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties, with sensitivity to incident details and safety considerations.

The position requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates should be able to type accurately and communicate clearly by radio.
• Access to criminal justice information systems may require background checks and security screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, descriptions, vehicle details, and reported hazards
• Assign calls to officers according to priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing speed

Clear communication

Radio communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks a Police Dispatcher to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties, with sensitivity to incident details and safety considerations.

The position requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography.