Police Dispatcher-HI

The California State University; Sacramento (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a dynamic team at a forward-thinking university as a Police Dispatcher. In this vital role, you will be the communication lifeline between public safety and emergency services, ensuring swift and accurate dispatching of information. Your ability to remain calm under pressure and manage multiple tasks will be essential in a fast-paced environment. The position offers the chance to contribute to campus safety while developing your skills in a supportive setting. If you're ready to make a difference and thrive in a challenging role, this opportunity is perfect for you.

Qualifications

• One year of experience using a switchboard and two-way radio communication.
• Ability to learn and operate dispatch systems and equipment.

Responsibilities

• Provide essential dispatch communications and records maintenance.
• Receive, record, and dispatch emergency information quickly and accurately.

Skills

Effective Communication

Multitasking

Customer Service Skills

Stress Management

Note-taking and Reporting

Judgment and Decision Making

Education

High School Diploma or Equivalent

Tools

Computer-Aided Dispatch System

Two-Way Radio Communication

Office Equipment and Software

Job description

Apply now Job no: 532674
Work type: Staff
Location: Sacramento
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Temporary, Part Time, Safety, On-site (work in-person at business location)

Classification Title: Police Dispatcher I

Candidate(s) with a valid/current P.O.S.T. Dispatcher certificate will need to submit a copy of your P.O.S.T. Dispatcher certificate as part of your application in order to be waived from the written test.

Candidate(s) selected for the position will need to successfully pass the thorough background check completed by the Sacramento State Police Department before a conditional offer is made.

Final appointment is contingent upon successfully passing the P.O.S.T Police Dispatcher medical examination and psychological screening.

Priority Application Date: Thursday, October 19th @ 11:55 pm PST (Posting will remain open until filled)

Position Summary

The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. The incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public.

The incumbent is responsible for receiving, recording, and dispatching general and emergency information quickly, clearly, and accurately.

FLSA: Non-Exempt (Eligible for overtime compensation)

Anticipated Hiring Range: $21.23 per hour - $34.58 per hour

CSU Classification Salary Range: $21.23 - $38.13 per hour

Work Hours: Varies; irregular shifts, to include evenings, nights, weekends, and holidays. Must be able to work any shift in a 24/7 schedule.

Department Information

The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff, and visitors of this university.

Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases.

Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements.

Required Qualifications

1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment
2. Ability to learn standard broadcasting rules and procedures
3. Ability to learn the campus street system and physical layout of Sacramento campus
4. Ability to exercise independent judgment and work with a minimum of supervision
5. Ability to use office equipment and software
6. Ability to effectively communicate with and elicit information via in-person, phone, and/or other communications devices
7. Ability to take accurate notes and prepare concise reports using information from various sources
8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations
9. Ability to multi-task in a fast-paced work environment
10. Ability to analyze situations accurately and take effective action
11. Ability to follow written and oral directions
12. Knowledge of English grammar, usage, spelling, and punctuation
13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances
14. Ability to work irregular shifts, to include evenings, nights, weekends, and holidays

Preferred Qualifications

1. Experience working with customers or members of the public
2. Experience working in a fast-paced environment that requires multitasking while communicating with others
3. Experience working with radio transceivers, telephones, silent alarms, and emergency signaling devices
4. Experience functioning in emergency situations
5. Experience maintaining records or logs, including statistical data

Documents Needed to Apply

Valid/current P.O.S.T. Dispatcher certificate (if applicable) and resume. Failure to upload required resume and P.O.S.T. certification (if applicable) may result in disqualification.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.