Police Dispatcher: Critical Public Safety Communicator

Regional 911 Intake Solutions; St. Helen (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

Retirement plans

Paid leave

Employee assistance program

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher opportunities at Saint Helen, MI. Dispatchers receive calls, relay information, and coordinate with officers to ensure rapid response and safety.

The role emphasizes accurate reporting, radio communication, and coordinated records access. Candidates typically have a high school diploma and learn on the job, with opportunities to train in records systems and jurisdictional geography.

Qualifications

• High school diploma or equivalent; training may be provided.
• Typing, listening, and clear radio communication skills.
• Ability to learn jurisdictional geography and use records systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Listening

Multitasking

Dispatch aptitude

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions seeks Police Dispatcher opportunities at Saint Helen, MI. Dispatchers receive calls, relay information, and coordinate with officers to ensure rapid response and safety.

The role emphasizes accurate reporting, radio communication, and coordinated records access. Candidates typically have a high school diploma and learn on the job, with opportunities to train in records systems and jurisdictional geography.