Police Dispatcher - Critical Communications Specialist

Regional 911 Intake Solutions; Brighton (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Paid leave

Continuing education support

Job summary

Regional 911 Intake Solutions in Brighton, TN seeks police dispatchers to handle emergency and nonemergency requests, document details, and route calls to officers. The role supports law enforcement operations with radio and records-system duties, often requiring night/weekend shifts and overtime based on staffing needs.

Candidates typically have a high school diploma, strong typing and listening abilities, and the ability to stay calm under pressure.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing, listening, and multitasking skills are important.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing proficiency

Clear radio communication

Multitasking

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Brighton, TN seeks police dispatchers to handle emergency and nonemergency requests, document details, and route calls to officers. The role supports law enforcement operations with radio and records-system duties, often requiring night/weekend shifts and overtime based on staffing needs.

Candidates typically have a high school diploma, strong typing and listening abilities, and the ability to stay calm under pressure.