Police Dispatcher: Critical Communications Pro

Public Safety Dispatch Network; Grandview Township (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Safety Dispatch Network in Grandview, IA is seeking Police Dispatchers to support law enforcement by handling emergency and nonemergency requests, documenting locations, and coordinating with officers. The role requires accurate typing, clear radio communication, and the ability to learn jurisdiction geography.

Training may be provided on the job; prior dispatch experience and related certifications could be preferred.

Qualifications

• A high school diploma or GED is commonly required.
• Entry-level vacancies may provide training.
• Prior dispatch work or related certifications may be required for advanced roles.
• Candidates should type accurately.
• Able to understand spoken information and communicate clearly by radio.
• Access to criminal justice information systems may require screening and training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, descriptions, vehicle details, and hazards
• Assign calls to available officers according to priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and safety concerns
• Conduct authorized records inquiries after required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Clear radio

Multitasking

Geography

Education

High School Diploma or GED

Job description

Public Safety Dispatch Network in Grandview, IA is seeking Police Dispatchers to support law enforcement by handling emergency and nonemergency requests, documenting locations, and coordinating with officers. The role requires accurate typing, clear radio communication, and the ability to learn jurisdiction geography.

Training may be provided on the job; prior dispatch experience and related certifications could be preferred.