Police Dispatcher (Civilian)

Chatham Recycles; Chatham (MA); On-site; USD 58,000 - 71,000; Full time

Benefits offered by this job

Benefits

Pension

Job summary

The Town of Chatham is seeking a professional Police Dispatcher to join the Chatham Police Department. The role centers on delivering rapid, accurate communications to officers and other responders while maintaining discretion and data integrity in a high-stress setting.

Candidates should have a high school diploma (college preferred), multitasking skills, and familiarity with MS Office and public safety tech.

Qualifications

• Must have high school diploma; college preferred.
• CJIS certification, APCO PST training, and State 911 certifications preferred.
• Background investigation successful completion required.
• 21+ years of age; 40-hour workweek with 24-hour operation.
• Overtime may be required; union: NEBPA Local 115.

Responsibilities

• Disptach police units and monitor multiple information sources.
• Provide essential communications support in a fast-paced environment.
• Maintain confidentiality of sensitive law enforcement data.
• Use MS Office and department-specific technology to log calls and incidents.

Skills

Multitasking

Customer service

MS Office

Communication

Education

High school diploma

College preferred

Tools

MS Office

Department technology

Job description

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The Chatham Police Department is actively seeking a highly motivated, professional, and dependable individual to join our team as a Police Dispatcher. Police Dispatchers play a critical role in the delivery of police services in the town of Chatham. Dispatchers are often the first point of contact for residents, visitors, and those in need of assistance. They provide essential support to police officers and other public safety personnel while managing multiple sources of information in a fast-paced environment.

Successful candidates must possess a high degree of proficiency in multitasking and be able to provide outstanding customer service while managing the intricate demands of the role. The position of Dispatcher demands the capacity to perform effectively and decisively, as trained, within a high-stress environment, ensuring that critical communications are accurately disseminated to the appropriate parties. Equally significant is the commitment to upholding the confidentiality of sensitive law enforcement data, reinforcing the trust that the community places in our department. Skill requirements include the ability to use MS office, department specific technology, and standard office equipment.

Successful candidates will be at least 21 years of age, have a high school diploma (college preferred). Preference will be given to those with CJIS certification, APCO PST (Public Safety Telecommunications) Training, State 911 certification (or any relevant combination). Must be able to successfully complete a background investigation. This 40 hour per week position is a rotating days off shift schedule that supports the department’s 24 hour operation and may require mandatory additional overtime shifts. Position is covered by the New England Benevolent Police Association, Local 115 and is benefits and pension eligible. Starting rate of pay is $2,488.80 bi-weekly.

Employees hired with prior dispatching experience may be placed at a higher rate based upon their training and years of experience. More information, including the full job description, is available at chatham-ma.gov.

Deadline for first review is November 6, 2026.

The Town of Chatham is an ADA/Equal Opportunity/Affirmative Action Employer.