POLICE DISPATCHER - 48008312

State of Florida; Orlando, Saint Augustine (FL, FL); On-site; USD 34,000 - 43,000; Full time

Job summary

Join a forward-thinking organization dedicated to providing essential services to the community. As a Police Dispatcher, you will play a crucial role in ensuring safety and security on campus by managing emergency communications and coordinating with law enforcement officers. This position offers a unique opportunity to make a significant impact in a supportive environment that values professional growth and community service. With competitive pay and comprehensive benefits, this role is perfect for individuals looking to contribute to a meaningful cause while developing their skills in a dynamic workplace.

Benefits

Medical Insurance

Life Insurance

Dental and Vision Insurance

Tuition Waiver Program

Professional Development Opportunities

Sick Leave and Annual Leave

Paid Holidays

Automatic Enrollment in Retirement System

Qualifications

• High school diploma and one year of experience in dispatching or public contact work.
• Ability to maintain composure in high-stress situations.

Responsibilities

• Answer incoming emergency/nonemergency phone calls and dispatch police officers.
• Operate security surveillance cameras and monitor alarms.

Skills

Crisis Management

Communication Skills

Decision Making

Radio Operation

Computer Proficiency

Education

High School Diploma or Equivalent

College Education (substitution)

Tools

Computer Assisted Dispatch (CAD)

NCIC/FCIC Workstation

Two-way Radio

Job description

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The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Requisition No:852848

Agency: School for the Deaf & Blind

Working Title: POLICE DISPATCHER - 48008312

Florida School for the Deaf and the Blind (FSDB)

Police Dispatcher (Career Service)

Position Number 48008312

Department: Campus Police

Who are we?

FSDB is a state public school available at no cost to eligible pre-K and K-12 students who are deaf/hard of hearing, blind/visually impaired or deafblind, including boarding and transportation services. FSDB is nationally recognized for its comprehensive educational services, designed for the unique communication and accessibility needs of students. FSDB also provides educational outreach programs for children ages 0-5 and their families. The FSDB experience provides students with the edge to do more, be more, and achieve more.

How you will make an impact

The incumbent of this position provides support for the Campus Police Department and the Law Enforcement Officers.

• Answers incoming emergency/nonemergency phone calls and monitors/responds to all incoming emergency/nonemergency text messages received in the Communications Center. Obtains critical information from callers requesting police assistance and keeps all callers calm as they handle any given situation. Communicates to police officers precise and accurate information they receive from callers. Operates and monitors multiple security surveillance cameras across campus and at designated access control locations.
• Communicates via two-way radio with police officers dispatching them to various emergency/nonemergency calls for service. Maintains the location and status of police officers at all times in the Computer Assisted Dispatch (CAD) system. Maintains communications with other agencies when emergencies require public safety assistance from outside agencies. Operates a computer workstation that provides access to various school information and databases. Operates a fire alarm computer workstation monitoring various urgent/nonurgent alarms to ensure student and staff safety from fire emergencies.
• Operates the NCIC/FCIC computer workstation. Monitors severe weather alerts through the National Weather Service and the NOAA weather radio. Submits work orders to Customer Service Center. Activates various emergency mass notification systems for critical incidents. Notifies key administrators during campus emergencies.
• Assists parents/visitors arriving at the Communications Center and at gate intercom boxes. Issues visitor IDs.
• Performs other related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of appropriate ways of dealing with individuals in a crisis situation;
• Ability to make decisions and function effectively in high stress, emergency situations;
• Ability to respond to the public in a calm, effective manner;
• Ability to operate a radio-teletype and other related communication equipment;
• Ability to speak clearly and listen effectively;
• Ability to coordinate and disseminate information;
• Ability to learn and effectively use existing computer programs;
• Ability to establish and maintain effective working relationships with others;
• Ability to ascend or descend stairs, ramps, etc;
• Ability to maintain body equilibrium to prevent falling when walking, standing or crouching;
• Ability to bend body by bending spine at waist;
• Ability to bend legs at knee to come to rest on knee or knees;
• Ability to extend hand(s) and arm(s) in any direction;
• Ability to stand for sustained period of time;
• Ability to move about on foot to accomplish tasks;
• Ability to use upper extremities to press against something with steady force in order to thrust forward, downward, or outward;
• Ability to raise objects from a lower to a higher position or moving objects horizontally from position-to-position;
• Ability to lift 20 pounds, if necessary;
• Ability to receive detailed information through oral communication;
• Visual requirement equal that of a minimum standard based on the criteria of accuracy and neatness of work which deals largely with preparing or analyzing data and figures;
• Ability to attain sign language proficiency level in accordance with FSDB O.P.P.1.24;
• Ability to complete training and administer skills acquired during CPR;

Qualifications

• A high school diploma or its equivalent and one year of experience in radio-teletype operations, sworn law enforcement, dispatching, forestry, firefighting, or other public contact work.
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for the required experience.
• Experience as described above can substitute on a year-for-year basis for the required high school education.

**Proof of High School Diploma will be required at time of interview**

Condition of Employment

Applicants under consideration for employment at the Florida School for the Deaf and the Blind will be required to complete background investigation. Fingerprints will be taken and sent to the Florida Department of Law Enforcement and the Federal Bureau of Investigation for a background check of your criminal history record(s) at the state and national level. FSDB is a drug-free workplace.

Sign Language Requirements

Applicants who are selected for hire will be required to obtain an Intermediate proficiency level in American Sign Language within four years of hire.

Please note: The Florida School for the Deaf and the Blind provides education to acquire sign language skills.

Hiring Salary Range: 12-month position, $34,866.52 - $42,366.52 annually. This range is inclusive of verified experience and education.

*Base $34,866.52

Additional Related and verified Full-time Experience (20-year max) addl $150.00 per year

Hours: Sunday - Thursday 6:00am to 2:00pm

Vision

FSDB will prepare each student for a lifetime of success.

Mission

The mission of FSDB is to utilize all available talent, energy, and resources to provide free appropriate public education for eligible sensory impaired students of Florida. As a school of academic excellence, the school shall strive to provide students an opportunity to access education services in caring, safe, unique learning environment to prepare them to be literate, employable, and independent lifelong learners. The school shall provide outreach services that include collaboration with district school boards and shall encourage input from students, staff, parents, and the community. As a diverse organization, the school shall foster respect and understanding for each individual. (Section 1002.36, Florida Statutes)

Values

Integrity & Respect – The FSDB community is a cohesive group that serves with honor, care, kindness and responsibility.

Safety & Security – The FSDB community is committed to the protection and well-being of stakeholders.

Innovation – The FSDB community welcomes change and embraces a continuous improvement mindset to encourage new methods to solve problems and foster creativity and growth.

Trust – The FSDB community is committed to high quality services and accountability through honest, reliable and consistent actions.

Our benefits include:

• Automatic enrollment into the Florida Retirement System.
• Medical insurance coverage is $90 per pay period for family coverage; $25 per pay period for employee only.
• Life insurance $25,000 is provided by the state at no cost to you for all FTE positions. Employees may purchase additional coverage.
• Low-cost supplemental benefit packages that include dental, vision, and much more.
• Professional development opportunities and ability to learn American Sign Language on campus at no cost.
• Tuition waiver program – earn up to 6 credit hours per semester at state universities.
• Biweekly accrual up to four (4) hours of sick leave and annual leave.
• Nine paid holidaysand onePersonal Holiday each year.

How You Will Grow

FSDB provides staff members with opportunities to grow professionally, enhancing their ability to support students' growth. School- and state-required training and skills development is offered both online and in-person for academic and non-academic staff members.

TO APPLY:

Applications accepted through People First only.

An attached resume is not a substitute for the information required on the application. It is the responsibility of all applicants to keep their application current.

All members of the Florida Retirement System are required to contribute 3% of their salary on a pre-tax basis.

Take this opportunity to make a difference in a student’s life and become part of a great School. Apply today!

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time