Police Dispatcher — 24/7 Emergency Communications Pro

Regional 911 Intake Solutions; West Springfield (PA); On-site; USD 42,000 - 52,000; Full time

Job summary

Regional 911 Intake Solutions in West Springfield, PA, is seeking Police Dispatcher opportunities. Dispatchers receive requests for police assistance, document locations and hazards, and assign calls to officers while monitoring radio traffic.

Applicants typically hold a high school diploma or equivalent, must type accurately, understand spoken information, and communicate clearly by radio. Training and security screening may be required by the agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing accurately and listening to radio communications is essential.
• Ability to learn jurisdictional geography and operate dispatch equipment.
• Background checks and security training may be required by the agency.
• Entry-level vacancies may provide training; experienced roles may require prior dispatch work and certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Clear radio communication

Active listening

Multitasking

Geography knowledge

Education

High school diploma or GED

Tools

CJIS systems

Records management systems

Job description

Regional 911 Intake Solutions in West Springfield, PA, is seeking Police Dispatcher opportunities. Dispatchers receive requests for police assistance, document locations and hazards, and assign calls to officers while monitoring radio traffic.

Applicants typically hold a high school diploma or equivalent, must type accurately, understand spoken information, and communicate clearly by radio. Training and security screening may be required by the agency.