Police Dispatcher - 24/7 Critical Communications Pro

Regional 911 Intake Solutions; Wichita Falls (TX); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Wichita Falls seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may include telephone call taking, radio dispatch, and records-system duties.

Dispatchers ensure accurate locations, descriptions, safety information, and timely updates for officers. Candidates typically have a high school diploma and may require certifications or prior dispatch

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Wichita Falls seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may include telephone call taking, radio dispatch, and records-system duties.

Dispatchers ensure accurate locations, descriptions, safety information, and timely updates for officers. Candidates typically have a high school diploma and may require certifications or prior dispatch