Police Dispatch/Telecommunicator, University Police - (Job Number: 692737)

UT Southwestern Medical Center; Dallas (TX); On-site; USD 46,000 - 60,000; Full time

Job summary

UT Southwestern Medical Center seeks a Police Dispatcher for its Dallas location. This pivotal role involves providing critical communications support between law enforcement and the community, managing calls for service, and facilitating emergency response. Ideal candidates will demonstrate strong communication skills and the ability to thrive in a high-pressure environment, with clear pathways for professional growth within the department.

Qualifications

• High school graduate or equivalent with customer service experience.
• TCOLE certification or qualification to acquire it is required.
• Experience in emergency communications preferred.

Responsibilities

• Answer emergency and non-emergency calls for service and dispatch personnel.
• Coordinate communications between field units and law enforcement agencies.
• Monitor and operate communication systems and respond to emergencies.

Skills

Communication

Crisis Management

Multitasking

Education

High school diploma or equivalent

TCOLE Telecommunications Operator license

Associate's degree in Criminal Justice or related field

Job description

Police Dispatcher, University Police - (Job Number: 692737)

Pay Competitive

Employment type Other

Job Description

Req#: 279918 !*!

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued patients and employees. With over 20,000 employees, we are committed to continuing our growth with the best professionals in the healthcare industry. We invite you to be a part of the UT Southwestern team where you’ll discover teamwork, professionalism, and consistent opportunities for growth.

Job Summary

UT Southwestern Medical Center is currently seeking Police Dispatchers in Dallas, Tx. In this important role, you will serve as a vital connection between law enforcement personnel and the UTSW community, contributing significantly to public safety and coordinating emergency response efforts. Your exceptional communication skills and ability to remain composed under pressure will be crucial in efficiently dispatching resources and delivering precise information to field officers. By becoming a telecommunication in our police department, you will have opportunities for professional advancement within the department, making it an ideal choice for those seeking to advance their careers in public security and safety.

Join the UT Southwestern police department today to get started on a journey of growth in your security career. The entry-level starting salary is $46,010. The top step at six years is $59,651. In addition, shift differential pay plus weekend and holiday pay is offered.

Watch this video to see a day in the life of a dispatcher here at UT Southwestern.

Experience and Education

• High school graduate or equivalent, one year experience in customer service or related field, and a Basic Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator license or is qualified to acquire a basic license required.
• Applicants must also successfully complete a Public-Safety Telecommunication (PST) Test.
• The recommended testing is the International Personnel Management Association (IPMA) Public Safety Telecommunication Test or CritiCall.
• This testing will be administered by the Police Department.
• All offers of employment are contingent upon a verified negative drug screen.
• An Associate's degree or thirty credit hours in Criminal Justice or related field and completion of FEMA ICS 100, 200, 300, 400 and 700 series courses and one year experience in a public safety or emergency communications field preferred.

Job Duties

• Answers emergency and non-emergency calls for service. Receives and records information, and requests for police/security services in a computerized database.
• Dispatches field personnel according to need and priority of the request for service.
• Transmits and receives radio calls from field units via two-way radio. The ability to speak concisely and distinctly.
• Coordinate and maintain effective communications between field units and neighboring law enforcement agencies.
• Uses a computer aided dispatch system to enter, research, and retrieve information.
• Monitor closed circuit television, security, fire and radiological related alarm systems.
• React calmly, quickly and decisively in emergency situations to obtain, summarize and relay information both orally and in written form.
• Must be able to follow oral and written instructions.
• Demonstrate the ability to handle multiple tasks, working under stressful conditions.
• Activations of emergency procedures for evacuations or similar emergencies.
• Operation of specialized communication networking computer terminal to access confidential and restricted law enforcement information.
• Compile information from different sources to develop a daily briefing or a log which provides information to assist in the daily operations of the agency.
• Monitors multiple radiation sources.
• Monitors and operates complex access control system.
• Defacto emergency management coordinator during after hours critical incidents.

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information.

"UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status."


5323 Harry Hines Blvd (5323H)
5323 Harry Hines Blvd
Dallas , 75390

About the company

The University of Texas Southwestern Medical Center is a public academic health science center in Dallas, Texas.

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