Police Dispatch Specialist — Critical 911 & Radio Ops

Regional 911 Intake Solutions; Nappanee (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Nappanee, IN, seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

You will document incident details, assign calls, monitor radio traffic, and coordinate with agencies. A high school diploma is commonly required; on-the-job training and certifications may be provided. Shift work including nights and weekends is common.

Qualifications

• High school diploma or recognized equivalent required.
• May provide training for entry-level vacancies.
• Experience with or ability to obtain police dispatch certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Job description

Regional 911 Intake Solutions in Nappanee, IN, seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers.

You will document incident details, assign calls, monitor radio traffic, and coordinate with agencies. A high school diploma is commonly required; on-the-job training and certifications may be provided. Shift work including nights and weekends is common.