Police Dispatch & Communications Specialist

National Public Safety Careers; Laguna Hills (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

National Public Safety Careers in Laguna Hills, CA is seeking Police Dispatchers to support law enforcement operations by taking calls and coordinating with officers from a centralized communications center.

The role involves recording locations, descriptions, and hazards, assigning calls, monitoring status, and coordinating with neighboring agencies. Training is provided; candidates should type accurately and communicate clearly.

Qualifications

• High school diploma or equivalent required; training provided for entry-level roles.
• Ability to type accurately and communicate clearly via radio.
• Ability to learn jurisdictional geography and operate under stress.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Clear radio communication

Multitasking

Education

High school diploma or equivalent

Tools

CJIS access

Job description

National Public Safety Careers in Laguna Hills, CA is seeking Police Dispatchers to support law enforcement operations by taking calls and coordinating with officers from a centralized communications center.

The role involves recording locations, descriptions, and hazards, assigning calls, monitoring status, and coordinating with neighboring agencies. Training is provided; candidates should type accurately and communicate clearly.