Police Communications Dispatcher

Public Safety Dispatch Network; Otley (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Retirement plans

Paid leave

Job summary

Public Safety Dispatch Network in Otley, IA seeks Police Dispatchers to support law enforcement by receiving requests and maintaining clear communication with officers. Duties may include call taking, radio dispatch, and records duties as assigned.

Dispatchers must accurately log incident locations, descriptions, and hazards, assign calls by priority, monitor radio traffic, and relay updates to responders. Some agencies require training and background screening.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Listening and comprehension

Radio communication

Geography knowledge

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Otley, IA seeks Police Dispatchers to support law enforcement by receiving requests and maintaining clear communication with officers. Duties may include call taking, radio dispatch, and records duties as assigned.

Dispatchers must accurately log incident locations, descriptions, and hazards, assign calls by priority, monitor radio traffic, and relay updates to responders. Some agencies require training and background screening.