Police Assistant - Police Transit Bureau

City of Phoenix; Phoenix (AZ); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Pension plan

401(a) and 457

Medical plans

Post-Employment Health Plan

Wellness incentive

Dental/Vision/Life

Long-term disability

Bus pass

Tuition reimbursement

Paid time off

Parental leave

Student Loan Forgiveness

Job summary

The City of Phoenix is seeking a Police Assistant for the Transit Unit to support enforcement activities and ensure safety for transit employees and passengers. This role begins with a training program and academy, with first and second shifts listed, and a strong emphasis on written communication and organization.

Ideal candidates have two years of public contact experience and will undergo background checks.

Qualifications

• Two years of public contact or customer assistance experience.
• All finalists subject to a criminal background check.
• Some positions require use of personal City vehicles; valid driver’s license and insur. required.

Responsibilities

• Responding to calls for service that do not require sworn officer presence and provide investigative support.
• Support special event staffing and evidence collection.
• Assist with citation processes related to civil traffic investigations.

Skills

Public contact experience

Job description

About This Position

The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence.

About This Position

The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence.

The Phoenix Police Department's Transit Unit is seeking qualified candidates for a Police Assistant opportunity. The Police Assistant role primarily supports enforcement activities to ensure the safety and security of transit employees and passengers throughout the City of Phoenix.

Responsibilities Include

• Responding to calls for service that do not require the presence of a sworn officer and providing investigative support to sworn personnel within the Transit Unit.
• Supporting special event staffing and evidence collection.
• Assisting with citation processes related to civil traffic investigations.

Work Hours: This position will be 1st shift 0600-1600 or 2nd shift 1500-0100 working Monday-Thursday or Tuesday-Friday.

Upon initial assignment, there will be a 6-8-week training program and an 8-week academy for new police assistants.

IDEAL CANDIDATE

Ability To

• Demonstrate strong written communication skills.
• Maintain exceptional organizational abilities.

SALARY

Pay Range: $23.06 to $35.78 per hour.

Hiring Range: $23.06 to $28.04 per hour.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Benefits

• Traditional pension with employer and employee contributions, click here for more details: Pension Information.
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 003 Benefits.

Minimum Qualifications

• Two years of public contact or customer assistance experience.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here.
• The City job description can be found here.
• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.

Preferred Qualifications

The minimum qualifications listed above, plus experience with:

• Handling confidential documents.
• Customer service, in person and on the telephone.
• CLIPS, RMS and pre-booking.

RECRUITMENT DATES

Recruitment closes August 31, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at [phone] or by text at [phone]. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Police Assistant, JC:62160, ID# 62841, 08/25/26, USM, BL, Benefits:003.

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.