Poker Room Lead Dealer

Cherokee Nation Entertainment; Catoosa (OK); On-site; USD 42,000 - 66,000; Full time

Job summary

Cherokee Nation Entertainment seeks a seasoned Poker Dual Rate supervisor to lead our poker dealers and ensure accurate game delivery, security, and regulatory compliance. You will oversee opening/closing, manage irregular play, and maintain guest engagement in a high-energy casino environment.

Candidates need at least 1 year of professional casino poker dealing experience, a high school diploma or GED, and training from the CNE Gaming Academy; leadership and exceptional guest service are

Qualifications

• High school diploma or GED is required.
• Minimum of one (1) year of experience dealing cards in a professional casino poker environment is mandatory.
• Successful completion of training in the CNE Gaming Academy is required.
• Leadership Ability: Proven ability to lead, guide, and supervise the work of other employees effectively.
• Service Focus: Demonstrated ability to provide and maintain a high standard of guest service at all times.
• Interpersonal Skills: Ability to maintain a close, professional working relationship with co-workers and management.
• Licensure: Must be able to obtain and maintain licensing by the appropriate gaming authority.
• Driver's License: Must have and maintain a valid driver's license.

Responsibilities

• Supervision & Leadership: Lead and guide the work of poker dealers, providing input for staffing, performance appraisals, corrective actions, and terminations.
• Game Operations: Supervise the opening and closing procedures of the poker room, ensuring operational readiness and closure.
• Integrity & Security: Maintain close inspection of decks and gaming equipment, ensuring the security of table games at all times.
• Floor Management: Oversee all action within the poker room and promptly report any irregular or suspicious play to Poker Management.
• Guest Service & Compliance: Assist guests in playing, ensuring their adherence to all established rules, policies, and procedures for fair play.
• Dealing Expertise: Provide prompt, courteous, and accurate dealing services when necessary, maintaining precise counts and payouts.
• Safety Adherence: Ensure strict adherence to safety policies and procedures and report any potential safety hazards to the Table Games Manager.

Skills

Leadership

Guest service

People management

Education

High school diploma or GED

CNE Gaming Academy training

Job description

Cherokee Nation Entertainment seeks a seasoned Poker Dual Rate supervisor to lead our poker dealers and ensure accurate game delivery, security, and regulatory compliance. You will oversee opening/closing, manage irregular play, and maintain guest engagement in a high-energy casino environment.

Candidates need at least 1 year of professional casino poker dealing experience, a high school diploma or GED, and training from the CNE Gaming Academy; leadership and exceptional guest service are