Poker Room Floor Manager

Bally's; Lincoln (RI); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Poker Room Floor Manager, where you'll oversee the operation of Casino Table Games. This role emphasizes exceptional customer service and relationship-building to enhance loyalty and repeat visits. You'll manage staffing, training, and ensure compliance with regulations while promoting a positive gaming environment. If you have a passion for the casino industry and strong leadership skills, this is an exciting opportunity to make a significant impact in a dynamic setting.

Benefits

Competitive Salary

Comprehensive health coverage

401(K) with Company Match

Childcare discounts

Qualifications

• Minimum of four years of Casino Management experience preferred.
• Knowledge of all Casino Poker Game rules and regulations required.

Responsibilities

• Ensure exceptional customer experience while playing Table Games.
• Responsible for training and conduct of casino table games personnel.

Skills

Casino Management

Customer Service

Leadership Skills

Organizational Skills

Planning Skills

Supervisory Skills

Education

High School Diploma or Equivalent

Gaming License

Tools

PC

Job description

Why Bally's?

Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

The purpose of the Poker Room Floor Manager is to exercise responsibility for the overall operation of Casino Table Games in accordance with applicable regulations, company policies, and internal controls.

Responsibilities:

• Ensures an exceptional customer experience while playing Table Games.
• Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction.
• Responsible for overall operation of casino table games in assigned pits in accordance with applicable State regulations, company policies, and internal controls.
• Responsible for training and conduct of casino table games personnel.
• Responsible for proper staffing and scheduling of casino games personnel.
• Promotes staff development with appropriate documentation.
• May act as Casino Shift Manager on duty as needed.
• Ensures integrity of games by utilizing Surveillance.
• Responsible for protecting gaming equipment and company assets.
• Ensure proper ratings of players by Supervisory personnel.
• Act as a role model during guest interactions.
• Performs other duties as assigned.

Qualifications:

• Knowledge of all Casino Poker Game rules and regulations.
• PC experience preferred.
• Minimum of four (4) years of Casino Management experience preferred.
• Experience with daily scheduling in a Casino environment.
• Strong organizational, planning, and supervisory skills.
• Strong Leadership and Management Skills.
• Knowledge of support operations for Table Games Dept.

Physical/Mental Requirements:

• Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting.
• Must be able to work under pressure and walk rapidly for long periods of time.
• Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer.
• Constantly use mental alertness to achieve high level of accuracy in completing tasks.
• Must be able to complete complex arithmetic and mathematics quickly and accurately.

Working Conditions:

• Mostly indoors and generally climate-controlled environment.
• Will be exposed to noise, smoke, and odors.
• Working with others and independently.

License Requirements:

Must secure appropriate RI mandated gaming licenses.

What’s in it for you:

• Competitive Salary with annual performance reviews.
• Comprehensive health coverage plan that includes medical, dental, and vision.
• 401(K)/ Company Match.
• Access Perks and Childcare discounts.

Target Hourly Range: ($36.04)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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