Poker Floor Attendant — Guest Service & Chip Ops

Hard Rock Hotel & Casino Ottawa; Florida; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Ins.

401K

Paid time off

Annual Bonus Opportunity

Job summary

Seminole Hard Rock Hotel & Casino Hollywood is seeking a Poker Room Attendant to greet guests, manage seating, and support dealers in a fast-paced environment. You will provide buy-ins, maintain game queues, and ensure a high-standard guest experience on the poker floor.

Qualifications include a high school diploma or equivalent, with prior guest service or poker experience preferred. The role emphasizes responsible gaming and adherence to Gaming Commission regulations.

Qualifications

• High school diploma or equivalent required.
• Prior guest service, poker experience and/or poker certificate preferred

Responsibilities

• Exhibit conduct in accordance with Gaming Commission Regulations and Seminole Tribe policies.
• Meet and greet guests.
• Answer telephone in Poker area and questions from potential players.
• Maintain waiting lists for all Poker games using the Bravo system.
• Open and maintain games.
• Page players when seats are available and escort players to tables as needed.
• Provide buy-ins to players as needed.
• Perform credits and fills with Dealers.
• Transport cash and chips to and from Poker Cage as needed.
• Wash and reset decks as assigned.
• Maintain contact with Floorperson to ensure proper servicing of guests.
• Promote responsible gaming and responsible alcohol service by notifying managers of concerns.

Skills

Guest service

Poker knowledge

Communication skills

Education

High school diploma or equivalent

Tools

Bravo system

Job description

Seminole Hard Rock Hotel & Casino Hollywood is seeking a Poker Room Attendant to greet guests, manage seating, and support dealers in a fast-paced environment. You will provide buy-ins, maintain game queues, and ensure a high-standard guest experience on the poker floor.

Qualifications include a high school diploma or equivalent, with prior guest service or poker experience preferred. The role emphasizes responsible gaming and adherence to Gaming Commission regulations.