Poker Dealer: Master the Game & Deliver Elite Guest Experience

Wind Creek; Chicago (IL); Hybrid; USD 12,000 - 19,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

FSA

EAP

Paid time off

401(k) match

Shift differential

Bonus opportunities

Job summary

Wind Creek is seeking a Poker Dealer to proficiently and courteously deal Poker to customers, delivering a positive guest experience while upholding game integrity and internal controls.

Responsibilities include following IGB rules, handling player transactions, and notifying supervisors of irregularities. The role requires passing auditions, a high school diploma or GED, and availability for nights, weekends, holidays, and training travel.

Qualifications

• High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment -required
• Must be able to pass an audition for at least 2 Poker games, No Limit Texas Holdem and Pot Limit Omaha -required
• Must be familiar with methods of cheating in Poker.
• Ability to calculate mathematical equations i.e. adding, subtracting, multiplying and dividing without a calculator or paper.
• Must possess complete knowledge of common rules and procedures of all Poker games dealt. Must be able to converse with customers in English.

Responsibilities

• Arrive for shift on time and in proper uniform.
• Exhibit consistent proficiency in dealing the game of Poker.
• Protects and control game being dealt.
• Follow all IGB Rules and Regulations related to the game of Poker.
• Conducts the games in accordance with Departmental policies and procedures, handling player transactions and notifying the Poker Room Supervisor of any irregularities.
• Advises the Poker Room Supervisor of any player disputes or arguments that may arise during the game.
• Informs the Poker Room Supervisor of important or relevant facts regarding specific players.
• Transports cash to the poker room cage or the poker cashier window at the main cage for dealers or patrons of the Poker Room to be exchanged for value chips.
• Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards.
• Develop a working knowledge of any IGB rules, regulations and Internal Controls applicable to your position.
• Complete all paperwork in accordance with IGB and approved Wind Creek standards.
• Read and understand Wind Creek Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.
• Provide superior customer service to all internal and external customers in compliance with Wind Creek’s customer service standards.
• Adhere to and complies with both departmental and overall property policies and procedures.
• Other duties and responsibilities as assigned

Skills

Poker knowledge

Audition readiness

Customer service

Teamwork

Mathematics

Education

High School diploma or GED

Job description

Wind Creek is seeking a Poker Dealer to proficiently and courteously deal Poker to customers, delivering a positive guest experience while upholding game integrity and internal controls.

Responsibilities include following IGB rules, handling player transactions, and notifying supervisors of irregularities. The role requires passing auditions, a high school diploma or GED, and availability for nights, weekends, holidays, and training travel.