Poker Dealer (Horseshoe Bossier)

Caesars Entertainment; Bossier City (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Caesars Entertainment in Louisiana is seeking a Poker Dealer to create an entertaining environment for guests and provide courteous, prompt service in dealing poker games. A $1,000 sign-on bonus is available.

The role requires familiarity with poker rules, strong money handling skills, and the ability to work with team members across departments. Candidates must meet licensing requirements and maintain a professional appearance.

Qualifications

• High school diploma preferred.
• At least 6 months dealing experience required or completion of dealer school.
• Must obtain Non-Key LA Gaming License and Responsible Vendor Certification.
• Knowledge of card games.
• Strong money handling and documentation skills.
• Knowledge of casino rules, procedures, and regulations for Table Games.
• Ability to work with co-workers and across departments.
• Must present an upbeat personality with guests and team members.
• Able to perform Pit Clerk duties and lift up to 40 pounds.
• Must read, write, and converse in English.

Responsibilities

• Proactively anticipate customer needs.
• Familiarize with guests' names and personal facts.
• Study other games and services offered at the property.
• Follow department policies and regulatory guidelines.
• Handle money and provide chips accurately.
• Strive for customer satisfaction.
• Identify promotional communications to customers.
• Coordinate with Casino Operations and Security to prevent cheating and detect irregularities.
• Be a role model and represent Caesars positively.
• Adhere to company policies.

Skills

Money handling

Card games knowledge

English proficiency

Teamwork

Customer service

Regulatory compliance

Education

High school diploma preferred

Job description

$1,000 SIGN ON BONUS AVAILABLE! The Poker dealer must create an entertainment environment for all guests and provide courteous, friendly and prompt service in dealing poker games.

Job Description

$1,000 SIGN ON BONUS AVAILABLE! The Poker dealer must create an entertainment environment for all guests and provide courteous, friendly and prompt service in dealing poker games.

Responsibilities

• Proactive in anticipating customer needs.
• Familiarizes themselves with all guests' names and personal facts.
• Studies other games and services offered at property.
• Adheres to department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines.
• Ability to handle money and provide accurate and appropriate chips for guest.
• Routinely strives to build and achieve customer satisfaction.
• Exercises appropriate discretion in identifying communications of special promotions to customers.
• Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager.
• Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same.
• Adheres to regulatory, departmental, and Company policies.

Qualifications

• High school diploma preferred.
• At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution.
• Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification.
• Knowledge of card games.
• Must possess strong money handling and documentation skills.
• Must have knowledge of casino rules, procedures, and regulations pertaining to the Table Games.
• Must be able to get along with co-workers and work as a team across departments and levels of management.
• Must possess an upbeat personality for all interactions with guests and fellow Team Members.
• Must be able to bend, crouch, kneel, twist, lift and work at a desk when performing Pit Clerk functions.
• Ability to respond to visual and aural cues.
• Must be able to read, write, speak, and understand English.
• Must present a well-groomed appearance.
• Must be able to acknowledge, greet, and converse in English with customers.
• Must be able to operate a typewriter, computer, telephone, ten key adding machine, calculator, photocopy machine and fax machine.
• Must be able to lift, pull, push, or carry up to 40 pounds.
• Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment.

Additional Requirements

• Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property.
• Ability to tolerate areas containing second hand smoke, high noise levels, bright lights, and dust.
• Ability to work at a fast pace and in a stressful environment.
• Must be able to work any day of the week and any shift.