Poker Dealer (Experienced)

Rivers Casino; Portsmouth (VA); On-site; USD 23,000 - 29,000; Full time

Job summary

Rivers Casino Portsmouth seeks a Poker Dealer to professionally deal poker games in a fast-paced casino environment. You will greet guests, manage chips and pots, and ensure compliance with policies and gaming regulations.

Key duties include handling guest transactions, promoting exceptional guest service, and supporting poker tournaments while maintaining a positive, professional demeanor and teamwork with staff.

Qualifications

• Excellent verbal and written communication required.
• Strong organizational and attention to detail.
• Excellent interpersonal and team collaboration abilities.
• Ability to work well with colleagues and maintain professionalism.
• Availability for flexible shifts, weekends and holidays.
• Must meet age and licensing requirements as applicable.

Responsibilities

• Deal poker mechanically according to policies and gaming regulations.
• Handle guest transactions and notify supervisors of irregularities.
• Manage chips, rake, and distribute pots as per house rules.
• Promote outstanding guest service and maintain casino standards.
• Participate in poker tournaments and related duties.
• Occasionally serve as a chip cart attendant and assist players.

Skills

Communication skills

Organizational skills

Interpersonal skills

Teamwork

Flexible shifts

Education

High School diploma

Job description

Rivers Casino Portsmouth
3630 Victory Blvd.
Portsmouth, VA 23701, USA

Description

Job Summary:

Mechanically deals poker in a proficient manner.

Available Shift:

• Swing shifts: Shifts are typically scheduled between 4:00 PM and 12:00 AM. (Start times will fluctuate).

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: Smile, display energy and open body language.
• Proactively greet team members and guests, initiating interaction to provide service.
• Always use a positive parting remark to end the conversation.
• Performs the act of mechanically dealing a game in a proficient manner, according to current company policies and procedures and applicable gaming regulations.
• Responsible for handling guest transactions and notifying Poker Supervisor of any irregularities while advising a Poker Supervisor, Dual-Role Poker Supervisor, Poker Shift Manager or Dual-Role Poker Shift Manager of any disputes or arguments that may arise during the game among players/dealer.
• Manages gaming chips, collects rake and distributes winning pot according to house rules in an accurate manner.
  Occasional Chip Runner.
• Supports and maintain the Casino guest service standards at all times while promoting outstanding guest relations.
  Performs duties in Poker Tournaments.
• A Poker Dealer may work as a Chip Cart Attendant in the Poker Room. A Chip Cart Attendant may sell chips to a Poker Dealer or player directly from a chip cart.
• Must be proficient at dealing PLO, BIG-O and other variants of OMAHA.
• Performs all other duties as assigned.

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills, with particular attention to quality and detail.
• Excellent interpersonal and communication skills and the ability to work effectively with all levels of the organization.
• Ability to work with others while maintaining a positive and professional demeanor.
• Must be able to get along with co-workers and work as a team.
• Available to work flexible shifts, weekends and holidays.

Minimum Education and Experience Requirements:

• Must have 6 months of dealing experience in the last 5 years.
• Must be 21 years of age or older.
• High School diploma or equivalent.

Certifications, Licenses, and/or Registrations:

• Gaming license/registration as required by the Virginia Lottery.
• Ability to obtain and maintain all necessary licensing

Physical Requirements:

• Regularly required to stand for extended periods of time.
• See, walk, talk, and hear as well as using hands to handle, feel and reach gaming equipment (cards, chips, dice, shuffle devices, etc.)
• Must occasionally lift and/or move up to 25 pounds.
• Must be able to identify colors.
• Be able to turn your upper body at least 60 degrees.
• Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.