Poker Dealer

Gun Lake Casino Resort; Wayland (IA); On-site; USD 34,385,000 - 57,308,000; Full time

Job summary

Gun Lake Casino Resort is seeking a poker dealer to provide smooth, accurate dealing while engaging guests and team members with a friendly, proactive approach.

You will uphold unsurpassed service standards, maintain game integrity, and ensure timely payouts. This role requires 21+ age, basic math and money handling, and knowledge of gaming regulations. Join a team committed to hospitality and professionalism.

Qualifications

• Must be 21+ years of age.
• One year experience as a dealer preferred.
• Excellent customer service skills.
• Ability to communicate effectively with Guests, Team Members, and Management.
• Basic money-handling skills.
• Must possess basic math skills like addition and multiplication without a calculator.
• Know and comply with Tribal Licensing and Gaming regulations.

Responsibilities

• Responsible for practicing, supporting, and promoting Gun Lake Casino Resort's “Unsurpassed Service Standards” at all times.
• Knowledge in all aspects of the poker games dealt.
• Create an atmosphere of hospitality and friendliness toward guests and team members.
• Compliance of company and department policies and procedures.
• Ensure proper cleanliness of assigned game.
• Ensure equipment is in good working order.
• Ensure game protection.
• Ensure good game pace for all players.
• Ensure payouts are made quickly and accurately.
• Fill and credit tables by verification of cheques.
• Opening and closing tables by verification of all cheque inventory.
• All other duties as assigned.

Skills

Communication

Customer service

Money handling

Basic math

Regulatory compliance

21+ age requirement

Education

High School Diploma or GED

Job description

Position Summary:

To deal Poker games efficiently and accurately, providing friendly and proactive interaction with all guests and Team Members. Perform responsibilities in accordance with all Company standards, policies, and procedures.

About Us:

At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings:

Love: Love your brothers and sisters and share with them.

Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.

Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.

Bravery: To do what is right, even in the most difficult of times.

Honesty: Be honest in every action and provide good feelings in your heart.

Wisdom: We cherish knowledge; wisdom is used for the good of the people.

Humility: Know that you are equal to everyone else, no better, no less.

In this Role:

• Responsible for practicing, supporting, and promoting Gun Lake Casino Resort's “Unsurpassed Service Standards” at all times.
• Knowledge in all aspects of the poker games dealt.
• Create an atmosphere of hospitality and friendliness toward guests and team members.
• Compliance of company and departmental policies and procedures.
• Ensure proper cleanliness of assigned game.
• Ensure equipment is in good working order.
• Ensure game protection.
• Ensure good game pace for all players.
• Ensure payouts are made quickly and accurately.
• Fill and credit tables by verification of cheques.
• Opening and closing tables by verification of all cheque inventory.
• All other duties as assigned.

Essential Qualifications:

• Must be 21+ years of age.
• High School Diploma or GED required.
• One year experience as a dealer preferred.
• Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
• Excellent customer service skills.
• Basic money-handling skills.
• Must possess basic math skills like addition and multiplication without the use of a calculator.
• Know and comply with all Tribal Licensing and Gaming regulations.

Physical Requirements:

• Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.
• Ability to sit, stand, bend, reach, and twist over a table for up to two hours at a time.
• Ability to lift a maximum of 5 pounds.
• Visual and auditory ability to identify any unusual or unethical practices that jeopardize the integrity of the game.
• Have the manual dexterity necessary to shuffle and pitch cards or to work a stick and deal base.

Work Conditions:

Work is typically in an area, which may be unusually hot, cold, noisy, and may contain second-hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a non-sitting position. Team Members will be required to stand, walk, lift, reach, push, pull and grasp. These tasks include the maintenance and care of assigned areas. Work may entail trained chemical usage. Constant contact with fellow Team Members and Guests.

Disclaimer and Conditions of Employment:

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test.

Indian Preference:

The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.

Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.