Poker Cage Supervisor

Champions Group; Houston (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Champions Club is seeking a Cage Supervisor to join our growing team in Texas. The Cage Supervisor will oversee all aspects of cage operations, protect assets, and ensure compliance with policies and Title 31 guidelines.

This full-time role offers 40 hours per week with starting pay at $20 per hour. Candidates should have cash handling experience, a high school diploma, and the ability to work varied shifts including weekends.

Qualifications

• Ability to handle high-volume cash transactions accurately.
• Knowledge of Title 31 reporting requirements.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced gaming environment.
• Excellent time management and reliability.
• Willingness to work varied shifts, including weekends and holidays.

Responsibilities

• Process monetary transactions and exchanges with guests and staff in the cage area.
• Manage transactions between vault and cashiers per procedures.
• Record transactions and logs accurately; assist with CTR/MTL when needed.
• Audit shifts to ensure accuracy of paperwork and cash handling.
• Assist with vault counts, deposits, and promo balances as required.
• Support cage staff with training and coaching.

Skills

Cash handling

Title 31 knowledge

Communication

Problem solving

Attention to detail

Shift flexibility

Education

High school diploma

Job description

As a major player in the gaming and hospitality industries across California, Florida, and now Texas, we're expanding our reach in the Texas market with a mission to redefine the entertainment landscape. Driven by innovation and corporate excellence, our team thrives on curiosity, strategic vision, and a commitment to integrity, quality, and good judgment. Company culture at Champions is of the utmost importance to us. We seek individuals who view the world through a lens of unlimited possibilities, and who value people above everything else.

About The Role

Champions Club is looking for a Cage Supervisor to join our growing team! The Cage Supervisor is responsible for assisting the Front of House Manager in overseeing all aspects of cage operations, protecting cage assets by following policies and procedures, and ensuring compliance with Company internal controls, laws and regulations. This includes accounting for transactions, controlling access to the vault, and providing an account of any problems.

This is a full-time position, working approximately 40 hours per week and the starting pay is $20/hr.

Responsibilities

• Process monetary transactions and exchanges with guests and staff in the Poker cage area.
• Handles transactions between the vault and cashiers as needed.
• Perform frontline entry level transactions, chip bank transactions, poker transactions, employee bank/window transactions and time sales.
• Secure and document all recordable transactions made with company assets.
• Complete electronic multiple transaction logs (MTL) accurately, complete currency transaction reports (CTR) manually, when necessary.
• Audit previous shifts to make sure tasks and paperwork are completed correctly.
• Assist patrons with general information upon request.
• Maintain an understanding of current property wide promotions.
• Issue and/or surrender safety deposit boxes.
• Establish/maintain new accounts following Title 31 guidelines.
• Secures and documents all recordable transactions made with company assets.
• Balances bank at end of shift.
• Assists with vault counts and deposits on a weekly basis or as needed.
• Assists with weekly promo balance and properly communicates with the finance team.
• Assists with ATM fills and replenishments as needed.
• Manages cage snack inventory.
• Perform surveillance reviews when necessary.
• Assists with the training and coaching of cage staff.
• Effectively communicate write up needs in a timely manner to Manager.
• Perform other job-related duties as requested.

Experience & Qualifications

• High school diploma or equivalent.
• Must be 21 years or older.
• One (1) year of high-volume cash handling experience.
• Experience in Title 31 Reporting.
• Capable of working varied shifts, to include weekends and holidays when needed.
• Ability to address issues in a professional manner through effective interpersonal communication.
• Ability to cope with fast-paced environments.
• Effective problem solving and critical thinking skills.
• Ability to adhere to all company policies and the code of conduct.
• Exemplary time and resource management including good attendance.
• Ability to maintain peak performance during high stress situations.
• Ability to mentally solve basic addition, subtraction and multiplication problems.
• Ability to speak, hear, and write in basic English.
• Sit, stand or remain in a stationary position for lengthy periods of time without interruption, including standing for a majority of the shift.
• Walk or move to accomplish tasks from one workstation to another.
• Use hands to feel objects to perceive attributes of these objects, such as size, shape, or texture by touching with skin, particularly that of fingertips and ability to apply pressure to an object with the fingers and palm.
• Express or exchange ideas by means of the spoken word to convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Perceive the nature of sounds at normal speaking levels with or without correction or aids and ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Engage in repetitive motion and substantial movements (motions) of the wrists, hands, and/or fingers.
• Reach with hands and/or arms in any direction.
• Frequency to kneel, stoop or position oneself appropriately.
• Visual acuity to determine the accuracy and thoroughness to make general observations. Ability to decipher and distinguish between colors and numbers by looking with or without vision aids
• Frequently lifts/carries/moves up to 15 lbs. and occasionally lifts/carries/moves up to 50 lbs.
• Use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Champions is a proud equal opportunity employer and all employees and qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.