Poison Information Specialist, Bureau of Environmental Disease and Injury Prevention

City of New York; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a dedicated team at the New York City Poison Control Center, where you will play a crucial role in responding to emergency calls and providing vital information on medication safety. This position offers a unique opportunity to work in a supportive environment focused on public health, with the chance to make a real difference in people's lives. Enjoy unmatched benefits, including loan forgiveness, premium-free health insurance, and a robust wellness program. If you are a licensed healthcare professional looking for job security and a fulfilling career, this is the perfect opportunity for you.

Benefits

Loan Forgiveness

Premium-free health insurance

Defined benefit pension plan

Tax-deferred savings program

Worksite Wellness Program

Work From Home Policy

Job Security

Qualifications

• Valid NYS license as a pharmacist, nurse, or physician assistant required.
• AAPCC certification examination must be passed and maintained.

Responsibilities

• Respond to emergency calls from the public and health care providers.
• Document all cases in real time in compliance with regulations.

Skills

Clear communication skills

Second language skills

Education

NYS licensed and registered pharmacist

Registered Professional Nurse

Registered Physician's Assistant

Certified Nurse Practitioner

BSN with 1 year of experience in Emergency or ICU

Tools

Data collection software

Job description

Job Description

The New York City Poison Control Center (PCC) is an emergency medical hotline that responds to requests for assistance from both the public and health care providers for intentional and unintentional exposures as well as information requests regarding a variety of issues including medication safety (interactions, indications for use, disposal).

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

1. The candidate will be responding to emergency calls from both the public and health care providers.
2. The calls from the public will be triaged either to the emergency department, a private physician or clinic, or to stay home with follow up from the PCC.
3. Calls from health care providers include the PCC as part of the treating team and will be the resource for patient care.
4. All cases will be documented in real time in our data collection software in compliance with current NYS and American Association of Poison Control Center (AAPCC) requirements.
5. Reference resources are on site.

PREFERRED SKILLS:

1. All candidates must be either a NYS licensed and registered pharmacist, nurse, or physician assistant. If candidates possess a BSN, must have 1 year of experience in the Emergency room or in the Intensive Care Unit.
2. All candidates must have clear communication skills. Second language skills are desired but are not required.
3. All candidates must sit for the AAPCC certification examination and maintain their certification throughout their employment.

Why you should work for us:

1. Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
2. Benefits: City employees are entitled to unmatched benefits such as:

• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program.
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

Job Security: You could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [emailprotected] or 347-396-6549.

POISON INFORMATION SPECIALIST - 51023

Qualifications

Must possess one of the following valid New York State licenses or certification:
Registered Pharmacist
Registered Professional Nurse
Registered Physician's Assistant
Certified Nurse Practitioner

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.