Point of Care and Quality Coordinator

Hugh Chatham Health; Green Bay (WI); On-site; USD 46,000 - 68,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

Advocate Health is seeking a Laboratory Leader to oversee Point of Care testing across hospital and off-site locations, providing technical oversight and staff development. The role coordinates with Nursing and other diagnostics to maintain quality and regulatory standards.

The position requires MT/MLS certification with 3 years of lab experience, strong communication, and proficiency with LIS and statistics.

Qualifications

• MT or MLS certification required
• Bachelor’s degree in Medical Technology/Clinical Laboratory Sciences or related field
• ASCP BOC or equivalent certification
• Typically requires 3 years of experience as a working laboratory professional

Responsibilities

• Oversees Point of Care testing within hospital and affiliated locations.
• Provides technical oversight for POC testing and instrumentation.
• Liaises between Laboratory, Nursing and other Diagnostic areas.
• Maintains quality assurance programs and staff competency.
• Coordinates and monitors the Laboratory’s Quality program.
• Reviews quality data and participates in quality meetings as needed.

Skills

POC testing oversight

Quality assurance

Communication skills

Lab computer systems

Statistics knowledge

Multitasking

Organizational skills

Teamwork

Regulatory compliance

Education

Bachelor’s degree in Medical Technology/Clinical Laboratory Sciences

MT/MLS certification

ASCP BOC or equivalent

Tools

Laboratory LIS software

Job description

Schedule Details/Additional Information

Monday through Friday business hours. Weekend and holiday may be required occasionally to support site needs.

Department

60188 WI ACL Laboratories - AMC BayCare

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Monday through Friday business hours. Weekend and holiday may be required occasionally to support site needs.

Pay Range

$33.05 - $49.60

Major Responsibilities

• Coordinates and oversees Point of Care Testing performed within the hospital and off‑site hospital department locations. May include oversight of multiple hospitals.


• Provides technical oversight for all POC testing and instrumentation. Assists supervisor with technical staff development including competency and coaching, correcting performance as needed.


• Serves as a liaison between the Laboratory, Nursing, and other Diagnostic Service areas.


• Maintains POC Quality Assurance program for Ancillary departments outside of the lab, including orientation, training, and competencies.


• Coordinates and oversees the Laboratory’s Quality program.


• Reviews, prepares, and shares quality data with site leadership and/or site quality committee, and may participate in monthly/quarterly quality meetings, as appropriate.


• Researches and identifies quality improvement opportunities and indicators for the department.


• Oversees proficiency testing surveys appropriate for extent of testing performed at the site


• Participates in evaluation review of proficiency testing and ensures that any problems identified after results received are resolved appropriately, including coaching and addressing performance concerns as needed.


• Coordinates and monitors programs that ensure that all Regulatory Agency requirements are met.

Minimum Education And Experience Required

License/Registration/Certification Required: Medical Technologist (MT) or Clinical Laboratory Scientist (MLS) certification.

American Society for Clinical Pathology Board of Certification (ASCP BOC) or equivalent

Education Required: Bachelor’s Degree in Medical Technology, Clinical Laboratory Sciences, or other related field.

Experience Required: Typically requires 3 years of experience as a working laboratory professional.

Knowledge, Skills, And Abilities Required

• Maintains current knowledge of all technical aspects of the specialty and any computer integration.


• Excellent interpersonal and written/verbal communication skills.


• Proficient in the use of laboratory computer systems, including use of word processing programs and spreadsheets.


• Thorough knowledge of statistics and ability to apply statistical rules/analysis to laboratory decision‑making processes.


• Demonstrated ability to work in a fast‑paced environment and to successfully handle multiple tasks simultaneously.


• Demonstrated organizational ability, attention to detail, and accuracy.


• Ability to work well in stressful situations, maintaining professional composure at all times.


• Ability to consistently handle multi‑tasking, meet established deadlines, and recognize assignments that may be delegated.


• Ability to build and support a highly cohesive and functional team.


• Maintains knowledge of all accrediting agency standards to ensure compliance.


• Maintains current knowledge of and complies with the contents of all pertinent policy and procedure manuals.

Physical Requirements And Working Conditions

• Frequently required to lift up to 10 lbs. and occasionally required to lift up to 50 lbs.


• Must be able to sit, stand or walk most of the workday.


• Will be exposed to the following hazards: mechanical, electrical, chemical, explosive, radiations, reagents, and infectious agents.


• Demonstrates a willingness to work a flexible schedule, which may include alternate site assignment.


• May be required to wear lab coats, gloves, gowns and eye and face protection as needed.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training


• Premium pay such as shift, on call, and more based on a teammate's job


• Incentive pay for select positions


• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs


• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability


• Flexible Spending Accounts for eligible health care and dependent care expenses


• Family benefits such as adoption assistance and paid parental leave


• Defined contribution retirement plans with employer match and other financial wellness programs


• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full‑time, part‑time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third‑largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value‑based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.