PN Account Specialist II

CCPN Cook Children's Physician Network; United States; Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Cook Children's Physician Network is seeking an Insurance Follow-Up & Denials Specialist II (PN Account Specialist II) to manage follow-up, analysis, and resolution of outstanding insurance claims.

You will initiate appeals on behalf of CCPN providers, perform reimbursement analysis and provide timely financial and volume data to the manager, while handling patient account adjustments and maintaining clear communications with patients, practice managers, and physicians.

Qualifikationen

• High School or equivalent required.
• At least 3 years experience in a physician billing environment or at least two (2) years in the capacity of PN Account Specialist I, with proficiency in performance of duties evidenced by a minimum rating of meets expectations on the most recent Performance Review.
• Understanding of managed care contracts, denials and payor methodology.
• Extensive knowledge of healthcare third party reimbursement, variance and denial records.
• Effective oral and written communication skills.
• Medical terminology preferred.
• Intermediate knowledge of coding and medical terminology with understanding of diversified health insurance plans a plus.
• Prior experience with Epic Resolute Professional Billing preferred.

Aufgaben

• Follow-up, analysis, and resolution of outstanding insurance claims.
• Initiation of the appeals process on behalf of CCPN providers.
• Provide reimbursement analysis and timely financial and volume data related to claims adjudication and payment trend analyses.
• Performs all required patient account adjustments.
• Provides feedback to practice managers regarding effectiveness of diagnostic and procedural coding.
• Monitors active accounts receivable for identification of potential problems.
• Serves as liaison between assigned practice(s) and billing office.
• Communicates effectively with patients, practice managers, physicians and others regarding collection of outstanding claims.
• Maintains proper documentation and edits of work performed.
• Maintains a professional demeanor to assure that patients are treated in an appropriate and compassionate manner.

Kenntnisse

Insurance follow-up

Denials management

Medical billing knowledge

Communication skills

Epic Resolute Billing

Ausbildung

High School or equivalent

Jobbeschreibung

Location: Calmont Operations Building Department: CBO/PT Financial Services Shift: First Shift (United States of America) Standard Weekly Hours: 40

Summary:

The Insurance Follow-Up & Denials Specialist II (PN Account Specialist II) is responsible for all insurance follow-up responsibilities for Cook Children’s Physician Network. Primary duties are; follow-up, analysis, and resolution of outstanding insurance claims; initiation of the appeals process on behalf of CCPN providers. The Insurance Follow-Up & Denials Specialist II will primarily be responsible for performing duties such as; reimbursement analysis; provides the manager with timely financial and volume data related to claims adjudication and payment trend analyses; performs all required patient account adjustments; provides feedback to practice managers regarding effectiveness of diagnostic and procedural coding; monitors active accounts receivable for identification of potential problems; serves as liaison between assigned practice(s) and billing office; communicates effectively with patients, practice managers, physicians and others regarding collection of outstanding claims; maintains proper documentation and edits of work performed; and at all times maintains a professional demeanor to assure that patients are treated in an appropriate and compassionate manner.

Qualifications for Insurance Follow-Up & Denials Specialist II:

• High School or equivalent required.
• At least 3 years experience in a physician billing environment or at least two (2) years in the capacity of PN Account Specialist I, with proficiency in performance of duties evidenced by a minimum rating of meets expectations on the most recent Performance Review.
• Understanding of managed care contracts, denials and payor methodology.
• Extensive knowledge of healthcare third party reimbursement, variance and denial records.
• Effective oral and written communication skills.
• Medical terminology preferred.
• Intermediate knowledge of coding and medical terminology with understanding of diversified health insurance plans a plus.
• Prior experience with Epic Resolute Professional Billing preferred.

About Cook Children’s:

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care. At Cook Children's, we’re more than a health care system––we’re your friends, neighbors and even family members. And we’re parents too, so we can see the world through your eyes. We see what you’re going through––and how we can help you and your child get the best care and support possible.

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.

Promise, a strong word with deep meaning that everyone understands—especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care. Every day our employees come to work with the intention of keeping our Promise. It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children's team, you can be an important part of making that happen.