PMR Coordinator - Occupational Therapy - St. Rita's Medical Center

Mercy Health; Lima (OH); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive pay and benefits

Medical, dental, vision coverage

Paid time off and FMLA/leave

Zusammenfassung

Mercy Health is seeking a detail‑oriented clerical professional to support Outpatient Rehabilitation across multiple locations in Ohio. You will register patients, manage scheduling for PT/OT/ST referrals, and handle POS collections while performing general office duties.

Proficiency with an EMR system and strong customer service skills are essential. Ideal candidates will have a high school diploma (associates preferred) and be able to navigate insurance details and patient needs with

Qualifikationen

• Registration of all new patients with accurate demographics and insurance info.
• Scheduling referrals and appointments across PT/OT/ST.
• Handle POS collections and office procedures.
• Answer phones, fax, file and manage records.
• Prepare Medical Records for scanning.

Aufgaben

• Register new patients and verify demographics and insurance details.
• Schedule referrals by diagnosis and discipline to correct team.
• Process Point of Service collections and payments.
• Manage multi-line phone system and general office tasks.
• Prepare medical records for scanning and filing.
• Provide courteous customer service using AIDET principles.

Kenntnisse

Registration

Scheduling

Customer Service

AIDET

EMR system

Communication

Ausbildung

High School Diploma

Associates Degree Preferred

Tools

EMR System

Jobbeschreibung

Job Description

Clerical support to Outpatient Rehabilitation services in multiple locations. This includes registration, scheduling and Point of Service Collections. General office duties.

Job Description

Clerical support to Outpatient Rehabilitation services in multiple locations. This includes registration, scheduling and Point of Service Collections. General office duties.

Essential Job Functions

• Registration of all new patients. Ability to make sure that all registration information is correct including demographic information, insurance information and correct order for therapy services. All patient must be checked in prior to start of therapy on each visit.


• Scheduling of new referrals and recurring appointments for multiple areas. Ability to schedule referrals by diagnosis and discipline (PT/OT/ST) to correct diagnostic team based on physician referral and prescription. Ability to schedule multiple discipline patients. This also includes taking cancellations and rescheduling of new referrals and recurring appointments.


• Point of Service collection for current and previous balances


• General Office Duties, including answering of multi telephone lines, faxing, filing.


• Preparation of Medical Records for scanning


• Customer Service – Ability to address multiple customers (i.e. patients, families, co-workers, physicians, etc) using AIDET skills. Courteous behaviors and polite approach will be presented during all interactions. Behaviors will be observed during face to face and telephone interactions.


• Ability to navigate the electronic medical record system and complete assignments within the system daily.


• Ability to interpret insurance information to the patient. This information includes plans deductible and out of pocket and the benefits that apply for therapy services.


• Demonstrates appropriate knowledge of Outpatient Rehabilitation Service Lines.

Job Requirements

• High school diploma or general education degree (GED);.Associates Degree Preferred


• combination of education and experience.


• BLS by the AHA within 6 months of hire

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)


• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts


• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders


• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affiramtive Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]