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The Senior Project Manager is responsible for managing a portfolio of complex, large-scale projects spanning one or more areas of the business. This position manages resources, schedules, financials, risks, issues, dependencies, and project change requests while adhering to PMO governance and stage-gate quality control guidelines throughout the full project life cycle.
The Senior Project Manager leads projects using traditional, Agile, Scrum, or hybrid delivery approaches based on the needs of the initiative. The role partners with business and technical teams to improve processes, strengthen data quality and governance, support organizational readiness, and ensure projects deliver measurable business outcomes.
The Senior Project Manager has the authority to manage assigned projects on a day-to-day basis and verify that each project produces the required deliverables at the expected level of quality, within approved time and cost constraints, and achieves the potential benefits defined in the business case.
Job Responsibilities
Project & Portfolio Leadership
- Manage a portfolio of complex, cross-functional projects and programs from initiation through implementation and closure.
- Partner with business stakeholders to develop project business cases, charters, benefit assumptions, success measures, and project approval documentation.
- Develop and maintain project plans, budgets, schedules, risk mitigation strategies, and governance processes.
- Manage project scope, change control, prioritization, and governance processes to ensure alignment with business objectives and approved business cases.
- Provide leadership and direction to project teams while ensuring alignment with strategic business objectives.
- Deliver executive-level reporting on milestones, risks, issues, dependencies, financial performance, and project outcomes.
- Ensure expected business outcomes and benefits are achieved through effective planning, execution, adoption, measurement, and transition to operational ownership.
Agile & Scrum Delivery
- Lead or support projects utilizing Agile, Scrum, Waterfall, or hybrid delivery methodologies.
- Facilitate Agile planning, prioritization, sprint reviews, retrospectives, and continuous improvement activities.
- Partner with business and technical teams to manage delivery roadmaps, backlogs, and project priorities.
- Promote collaboration, accountability, and efficient delivery of business value.
- Select and apply the most appropriate delivery methodology based on project complexity, stakeholder needs, and organizational objectives.
Data Management & Reporting
- Support data governance, data quality, reporting, and portfolio management initiatives.
- Develop dashboards, metrics, and reporting tools that provide actionable insights to leadership.
- Ensure project and portfolio information is maintained accurately within enterprise systems.
- Identify opportunities to improve data integrity, reporting effectiveness, and decision-making.
- Analyze trends, performance metrics, and project data to support informed business decisions.
Process Improvement & Operational Excellence
- Lead process improvement initiatives that enhance efficiency, scalability, and business outcomes.
- Partner with stakeholders to assess current-state processes and implement sustainable improvements.
- Apply continuous improvement principles to optimize project delivery and operational effectiveness.
- Support adoption of new processes, tools, and ways of working across the organization.
- Facilitate process assessments, root cause analysis, and workflow optimization activities.
Stakeholder & Vendor Management
- Build strong relationships with executives, business leaders, technical teams, vendors, and project sponsors.
- Lead and facilitate project governance, steering committee, executive leadership, and stakeholder meetings to drive decision-making and alignment.
- Lead vendor evaluation, RFP, demonstration, selection, contracting, implementation, and delivery management activities as required.
- Collaborate with Change Management resources to support organizational readiness, training, communications, and adoption.
- Manage stakeholder expectations and ensure alignment between project objectives and business priorities.
PMO Leadership
- Contribute to PMO standards, governance, reporting, methodologies, and best practices.
- Mentor team members and promote effective project management and Agile delivery techniques.
- Stay current on emerging project management, Agile, reporting, data management, and process improvement practices.
- Positively represent and market PMO services across the organization.
- Support continuous improvement of PMO processes, tools, and service offerings.
Minimum Requirements
Education
- Bachelor's degree in Business, Project Management, Information Systems, Data Management, Marketing, or a related field.
Certification or License
- PMP certification required.
- Agile, Scrum, Lean, Six Sigma, or