PMO Lead

Brooklinen; New York (NY); Hybrid; USD 108,000 - 130,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Parental leave

401(k) with match

Employee discount

Hybrid work schedule

Wellness programs

Job summary

Brooklinen is hiring a PMO Lead to bring greater structure, governance, and consistency to how projects move forward across the organization. This is a hands-on individual contributor role: you’ll build the structure for our project management organization while personally leading project governance and supporting priority initiatives.

Reporting to our SVP of Operations, you’ll own project intake and prioritization, establish standardized ways of planning and tracking initiatives, and serve as

Qualifications

• 5+ years leading cross-functional PMO initiatives in retail/e-commerce.

Responsibilities

• Design and manage standardized intake, prioritization, and approval for cross-functional initiatives.
• Lead cross-functional projects from planning through execution, managing risks and dependencies.
• Establish project reporting cadence and support executive stakeholders with project health insights.

Skills

Project management

Stakeholder management

Executive communication

PMO setup

Cross-functional leadership

Education

PMP certification (plus)

Tools

PMO software

Job description

Overview

As Brooklinen continues to grow, how we prioritize, plan, and deliver cross-functional initiatives is more important than ever. We’re hiring a PMO Lead to bring greater structure, governance, and consistency to how projects move forward across the organization.

Reporting to our SVP of Operations, you’ll own project intake and prioritization, establish consistent ways of planning and tracking initiatives, and serve as the connective tissue between cross-functional teams.

This is a hands-on individual contributor role: you’ll build the structure for our project management organization while personally leading project governance and supporting priority initiatives.

What You’ll Do

Project Intake & Governance

• Design and manage a standardized intake, prioritization, and approval process for cross-functional DTC initiatives
• Establish and maintain a phase-gated project management methodology with clearly defined stage gates, deliverables, and sign-offs
• Develop and roll out standardized project plans, status reports, and tools to create greater consistency across teams

Cross-Functional Delivery

• Lead or co-lead priority cross-functional projects from planning through execution
• Manage execution tracking, risks, issues, dependencies, and change throughout the project lifecycle
• Identify and resolve cross-team dependencies and resource conflicts before they affect project timelines
• Serve as a trusted partner to cross-functional teams, keeping stakeholders aligned on priorities, ownership, and timelines

Reporting & Continuous Improvement

• Create and maintain a single source of truth for project status, risks, and dependencies
• Establish a consistent project reporting cadence for Brooklinen’s Executive Leadership Team
• Advise executive leaders on project health, tradeoffs, and organizational readiness for change
• Conduct post-project retrospectives and maintain a lessons-learned repository to improve delivery over time

We’re Looking For

• 5+ years of experience in project or program management, including leading cross-functional initiatives within a retail, e-commerce, or consumer/DTC environment
• Strong stakeholder management skills, with the ability to influence and align senior leaders and peers without formal authority
• Excellent written and verbal communication skills, including experience presenting project status and recommendations to executive leadership
• Proficiency with project management and collaboration tools
• Management consulting experience is a plus
• A PMP certification or equivalent is a plus
• Experience establishing or formalizing a PMO function within a mid-sized organization is a plus
• Experience with DTC-specific initiatives such as wholesale expansion, retail or channel expansion, or e-commerce platform implementations is a plus

Compensation

Base salary range: $108K–$130K, plus equity.

We take a consistent approach to our salary bands to ensure internal equity, and expect to make offers within this range. Final compensation is determined based on experience, skills, and market data.

Benefits & Perks

• Up to 100% medical, dental, and vision coverage (employee-only)
• Fertility & family-building support (up to $20,000 lifetime)
• 401(k) with a 4% company match
• 16 weeks fully paid parental leave
• 20 vacation days (25 after 5 years) plus year-round Summer Fridays
• Hybrid work schedule with two core in-office days (Tues–Thurs)
• Remote Thanksgiving week and remote last week of December
• Up to four additional remote weeks per year with approval
• 40% employee discount plus seasonal product allowance
• One Medical, Talkspace, and $1,000 per year via Joon for wellness
• One-month paid sabbatical at five years and an additional one-month paid sabbatical at 10 years

Why Join Us?

Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.

About Brooklinen

Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.

#LI-Hybrid #LI-MK