PMG Controls Associate

JPMorganChase; Newark (DE); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health insurance

On-site health centers

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorganChase seeks a PMG Controls Associate to support governance, oversight, audit readiness, and control modernization across the PMG organization. You will help strengthen control execution, assist in documentation, and contribute to scalable, technology-enabled control frameworks.

The role offers broad exposure to Wealth Management platforms, regulatory environments, and collaboration with Product, Technology, Operations, Compliance, Audit, and Business Management teams.

Qualifications

• Strong organizational skills to manage multiple recurring deliverables.
• Detail-oriented with ability to review procedures, evidence, metrics, and control documentation.
• Excellent written communication for governance updates and executive summaries.
• Comfortable working across Operations, Technology, Compliance, Legal, Business Management, Audit, and front-office.

Responsibilities

• Coordinate control testing including evidence gathering and follow-ups.
• Support audit preparation and responses.
• Maintain documentation for control reviews and CCOR inquiries.
• Track procedure reviews and attestations.
• Review procedures for significant changes to confirm risks and controls.
• Assist in error resolution and management reviews.
• Prepare governance materials and coordinate meetings.
• Support KPI reporting and oversight meetings.
• Assist with automation and modernization of controls.
• Track user access certifications and entitlement reviews.

Job description

Job Description

The PMG Controls Associate will support the PMG Controls team in executing governance, oversight, audit readiness, control modernization, and risk management activities across the PMG organization. This role will help strengthen control execution, support key strategic initiatives, enhance documentation and governance disciplines, and contribute to the evolution of scalable, technology-enabled control frameworks.

The position offers broad exposure to Wealth Management platforms, regulatory and controls environments, and cross-functional partnership with Product, Technology, Operations, Compliance, Audit, and Business Management teams.

Key Responsibilities

Control Testing, Audit, and Evidence Coordination

• Support CORE control testing by helping coordinate walkthroughs, gather evidence, prepare samples, and track follow-ups with testing partners.
• Assist with audit preparation, including procedure reviews, evidence collection, walkthrough materials, and responses to audit inquiries or challenges.
• Maintain organized documentation for control reviews, audits, CCOR inquiries, and related control issue follow-ups.

Procedures and Control Documentation

• Help ensure PMG procedures remain current when processes, products, platforms, or operating models change.
• Track annual procedure reviews, approvals, and attestations, including follow-up with BAU process owners as needed.
• Assist in reviewing procedures for significant process changes and new initiatives to confirm risks and controls are clearly documented.

Error Review and Escalation Support

• Support the error resolution process by gathering facts, organizing timelines, tracking remediation items, and preparing recap materials for management review.
• Help monitor escalations related to investor inquiries, trading delays, Tell Us feedback, tax-smart items, and operational exceptions.
• Maintain action logs for open issues and help ensure timely follow-up across PMG, Operations, Technology, Compliance, and Business Management partners.

Governance and Committee Support

• Assist with preparation of Fiduciary Committee, Trust Committee, TPOC, and other governance materials, including metric collection, summary drafting, and submission tracking.
• Support recurring reviews of asset allocation deviations, highly restricted accounts, PTC/guideline updates, fair allocation, corporate action, and best execution metrics.
• Help coordinate meeting materials, pre-reads, follow-ups, and action items for monthly, quarterly, and annual governance routines.

Oversight and KPI Reporting

• Assist with recurring oversight meetings covering PBA, CWM/CW, IPB, transitions, TLH, composite performance, Ops KPI, PTC/guidelines, and error review routines.
• Prepare draft highlights, meeting notes, metric summaries, and management-ready updates for bi-weekly, monthly, quarterly, and semi-annual reviews.
• Help identify themes, aging items, recurring issues, and control gaps from oversight forums and operational metrics.

Control Modernization & Automation

• Support the transformation of PMG controls from manual processes to scalable, technology-enabled control frameworks.
• Assist with control design, testing, documentation, and implementation of automated controls.
• Help establish governance, reporting, and operating procedures for new and evolving control capabilities.

New Initiative and Platform Change Support

• Support PMG Controls involvement in initiatives such as Custom Flex, IBOR/ABOR, Advisory CRD to GSTP, UMA, IMS decommissioning, I-Inquire/platform enhancements, and automation efforts.
• Help ensure new or changing processes have appropriate procedures, controls, issue tracking, and readiness documentation before implementation.
• Track open risks, dependencies, and control considerations across working groups and follow up with accountable partners.

Access, Entitlements, and Business Champion Support

• Assist with user tool certifications, entitlement reviews, and business-champion related tracking where PMG Controls input is required.
• Help document approvals, review outcomes, and remediation items related to system access or entitlement processes.

Ideal Candidate Profile

• Strong organizational skills with the ability to manage multiple recurring deliverables, open issues, and stakeholder follow-ups.
• Detail-oriented, with comfort reviewing procedures, evidence, metrics, and control documentation.
• Strong written communication skills, including ability to draft concise governance updates and executive-ready summaries.
• Comfortable working across Operations, Technology, Compliance, Legal, Business Management, Audit, and front-office stakeholders.
• Able to synthesize operational issues into themes, risks, actions, and ownership without needing deep subject-matter expertise on day one.
• Curious, proactive, and willing to learn PMG platforms, processes, controls, and escalation routines.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.