PM Server | Full Time & Part Time | Radisson Hotel | Cedar Rapids, IA.

Oliver Companies; Cedar Rapids (IA); On-site; USD 28,000 - 38,000; Full time

Job summary

A leading property management company is seeking a guest service team member for their Radisson Hotel in Cedar Rapids, IA. The ideal candidate will provide exceptional service to guests, handle inquiries with professionalism, and support operational efficiency. Join a dedicated team focused on guest satisfaction and operational excellence.

Qualifications

• Strong communication and interpersonal skills.
• Ability to handle stressful situations professionally.

Responsibilities

• Provides exceptional guest service and addresses inquiries promptly.
• Maintains cleanliness and inventories throughout the department.
• Supports team members to enhance operational efficiency.

Skills

Communication

Interpersonal skills

Job description

Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company operating since 1978. Our properties across the country fly flags from Hilton, IHG, Choice, and Marriott.

Property Location: Radisson Hotel, Cedar Rapids, IA.

Essential Duties and Responsibilities

• Weekends & Holidays as required
• AM & PM shifts as required
• Provides exceptional guest service and ensures all guest inquiries and concerns are addressed promptly
• Presents appropriate menus and informs guests of current specials and promotions
• Verifies age requirements are met for purchase of alcohol as needed
• Maintains updated knowledge related to current menu options, preparation methods, ingredients
• Communicates orders to the kitchen promptly and accurately
• Attentively listens to guests and anticipates additional needs or concerns
• Collects used dishes and glasses from tables and other areas
• Delivers room service orders as needed
• Assists in monitoring and upholding safety policies for guests and team members
• Supports team members and other departments to enhance operational efficiency
• Maintains cleanliness and inventories throughout the department
• Performs additional responsibilities as assigned by leadership

Qualifications

• Strong communication and interpersonal skills
• Ability to handle stressful situations with professionalism
• Conducts work-related functions professionally

If offered a position, the candidate must complete a criminal background check. All employment offers are contingent on the results of your background check.