PM Rooms Inspector

Sage Hospitality Group; Denver (CO); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical insurance

Downtown parking

HSA/FSA

Life & AD&D

Paid time off

401(k) matching

Employee Assistance

Tuition reimbursement

Hotel discounts

Referral bonus

Job summary

Sage Hospitality Group in Denver, CO is seeking a Rooms Inspector to join our team. No experience required—bring a great attitude and be prepared to learn about hospitality operations.

The role focuses on supervising housekeeping activities, training staff, and ensuring cleanliness and guest satisfaction across rooms and public spaces. Join our team and grow with a company that values development and a down-to-earth culture.

Qualifications

• High school education or equivalent experience.
• One to two years of related experience.
• Working knowledge of housekeeping and hotel services.

Responsibilities

• Supervise, coach, counsel and train Public Area Attendants, Room Attendants and Linen Runners.
• Supervise and inspect the cleaning of guest rooms, turndown service, public areas and back of house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
• All other duties as assigned, requested or deemed necessary by management.

Skills

Supervisory skills

Ability to interpret reports

Education

High school education or equivalent experience

Job description

Why us?

The Courtyard Denver Downtown is set to hire a Rooms Inspector to join our team! No experience required, just a great attitude! Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality!

• Un-conventional (Location and Look)
• Approachable (Upscale Unexpected Service)
• Truly Colorado (Our Vibe)

This Courtyard Denver Downtown is a gateway to Denver's lively downtown scene. Boasting a historic and boutique hotel setting, our hotel is within walking distance of the best attractions in the downtown area.

The team at the Courtyard Denver Downtown looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Courtyard Marriott and not only have fun where you work but be a part of our unconventional, approachable, down to earth team!

Job Overview

The Rooms Inspector ensures associates promptly clean public areas and guest rooms are maintained, cleaned and inspected to standard for resale to incoming guests. Responsible for training associates on customer service, cleaning standards, and adherence to the department’s operations. Inspects rooms and assigned areas for cleanliness and maintenance.

Responsibilities

• Supervise, coach, counsel and train Public Area Attendants, Room Attendants and Linen Runners.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• ssue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
• All other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
• Requires supervisory skills.
• Ability to interpret reports

Physical Demands

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to communicate with guests and staff
• Ability to inspect guest rooms and review reports
• Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
• Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
• Carrying up to 35 lbs. of supplies.
• Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal. Occasional kneeling required.
• Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.
• No driving required.

Benefits

• Medical, dental, & vision insurance
• Discounted On-Site Downtown Parking
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Sage Values & Culture: At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

Salary

USD $20.00 - USD $20.00 /Hr.